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Hong Kong Parkview

Duty Manager

Recruit Ref: L056694713

Responsibilities:

  • To represent management and take charge of situations and make necessary decisions in the absence of the Department heads.
  • To provide and ensure efficient and quality front line guest services at all time.
  • To maintain smooth relationships between management and guests, resolve problems arising from guests’ complaints and attend inquiries with dispatch and report all guest complaints, compliments, and suggestion to the management.
  • To handle complaints which result in both satisfaction of the guests and protection of the Hong Kong Parkview interest.
  • To maintain comments and complaints relating to service standards and take any necessary action to achieve the highest level of hospitality service.

Requirements:

  • Degree or Diploma holder in Hospitality Management or related discipline
  • A minimum of five years hotel operations experience with at least two years in supervisory level, preferably in Front Desk or Guest Services areas
  • Good command in English, Cantonese and Mandarin with strong interpersonal and communication skills
  • Strong analytical skill and can work independently under pressure
  • Cheerful, friendly and customer oriented
  • Knowledge of Property Management System – Opera
  • Candidate with less experience would be considered as Assistant Duty Manager

We offer competitive remuneration package including 5-day work week, medical plan, duty meal and free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty and Aberdeen), free parking and excellent career opportunities to the right candidate. 

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview
Human Resources Department
88 Tai Tam Reservoir Road, Hong Kong
Confidential Fax No. 28123490    
Email: recruit@hongkongparkview.com

(All data collected will be used for recruitment purpose only)

About Hong Kong Parkview

Hong Kong Parkview rests amid the idyllic Tai Tam Nature Park, 15-minutes to Central. An iconic multi-dimensional complex offering the ultimate living experience. 16 private residence blocks and 2 serviced apartment towers comprise 223 art-inspired and luxurious apartments.  Featuring comprehensive clubhouse facilities, Hong Kong Parkview offers its members and guests 8 food and beverage outlets, 8 event venues, Hong Kong’s finest private fitness centre, indoor and outdoor swimming pools and thematic playrooms. 

Website: www.hongkongparkview.com

Summary

Recruit.com.hk is an effective online job search portal for those seeking job opportunities in Hong Kong, particularly in all hotel and hotel services jobs. Applicants who are interested in the hotel and hospitality industry can consider jobs in customer services, food and beverage, front desk, reservation, ticketing or tour guide. Apart from hotel jobs, employment possibilities in engineering, marketing, design and journalism are available. Keywords like engineers, programmers, designers, reporters and marketers can also use with the powerful job search engine to select suitable job position.

About Hong Kong Parkview

The most prestigious serviced apartment in Hong Kong is inviting high calibre applicants for the following positions:-

Company Industry

Catering

Benefits

  • Five-Day Work
  • Free Shuttle Bus
  • Medical Insurance
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