Recruit Ref: L05965418
Posting Date: 2025-03-19
Hong Kong SkyCity Marriott Hotel
Hong Kong SkyCity Marriott Hotel

Marriott International

Marriott International is a leading global lodging company with 30 brands representing more than 8000 properties in over 139 countries and territories. Our associates hail from dozens of countries and speak more than 50 languages.

It’s a powerful feeling, to belong. It’s that moment you feel truly and completely yourself. It’s working with a team you call family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. And it’s why so many of our associates come for a job, but stay for a career. If this sounds like the place for you, join us.

Hong Kong SkyCity Marriott Hotel

Nestled on the edge of Lantau Island, the Hong Kong SkyCity Marriott Hotel provides a refreshing escape from the bustling city and an alternative option for meetings and conferences. Welcoming guests with an impeccable location, the hotel is near the Hong Kong International Airport and directly connected to AsiaWorld-Expo.

The only International 5-star hotel on Lantau Island offers luxurious accommodations, with 658 guest rooms having airport, island or sea view, 14 multi-functional meeting rooms spanning more than 13,000 square feet of meeting space, five restaurants, pampering treatments at the on-site award-winning Quan Spa, an indoor heated swimming pool and a 24-hour gym. Travelling to city centre is just a 28-minute train ride. Whether you are here for business or pleasure, we invite you to experience the exceptional luxury at our 5-star Hong Kong hotel.
Senior / At Your Service Agent (Telephone Operator)

Wherever you want to go, whoever you want to be, you deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Belong to a community where you are included. Be inspired by what's possible and discover your own future. Be challenged, grow, and achieve your ambition. At Marriott, be yourself. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

Hong Kong SkyCity Marriott Hotel located at Hong Kong International Airport is currently hiring a Senior/ At Your Service Agent.

Responsibilities include:

  • Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction
  • To attend to each call in a courteous and efficient manner
  • To dispatch appropriate personnel to satisfy guest requests and resolve guest issues

 

Requirements:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable

Interested applicants, please send your resume (stating your expected salary and earliest availability) to the Human Resources Department.
E-mail: Apply 
Address: 1 Sky City Road East, Hong Kong International Airport, Lantau
Fax: 3969 2093

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

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So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Summary
Industry:
Hotel / Hospitality 
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
0 - 3 
Salary(HKD):
-- (Monthly)
Location:
Outlying Islands / Chek Lap Kok
Benefits:
  • 5-Day Work
  • Dental Insurance
  • Education Allowance
  • Life Insurance
  • Marriage Leave
  • Medical Insurance
  • Transportation Allowance
Recruit.com.hk is an effective online job search portal for those seeking job opportunities in Hong Kong, particularly in all hotel and hotel services jobs. Applicants who are interested in the hotel and hospitality industry can consider jobs in customer services, food and beverage, front desk, reservation, ticketing or tour guide. Apart from hotel jobs, employment possibilities in engineering, marketing, design and journalism are available. Keywords like engineers, programmers, designers, reporters and marketers can also use with the powerful job search engine to select suitable job position.
Keywords: cs,hotel
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