Recruit Ref: L060595170
Posting Date: 2026-04-20
Hotel Cozi (Castle Peak Road) Limited
Senior Guest Services Agent/ Guest Services Agent

Responsibilities:

  • Provide check-in and check-out services for guests 

  • Greet and welcome guests, and respond guests’ enquiries in a professional manner

  • Assist in daily operation at Front Desk

Requirements:

  • Good command of both English and Chinese (Cantonese and Mandarin)

  • Diploma holder or Certificate in Hospitality Management or related disciplines.

  • Outgoing, customer-oriented with strong communication and interpersonal skill

  • Knowledge of PMS (e.g. Opera / Cambridge) would be an advantage

  • Fresh graduates will also be considered

  • Candidate with more experience will be considered as Senior Guest Services Agent

Working Location: Kwun Tong

Benefits:

-5-day Work Week
-Birthday Leave & Red Packet
-Work Anniversary Leave
-Examination Leave
-Marriage Leave
-Full Pay Maternity & Paternity Leave
-Free Duty Meal
-Discretionary Bonus
-Group Medical Insurance
-Staff Discount on F&B and Hotel Rooms
-Training Subsidy
-Learning & Development Opportunities

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department at hr.oasis@hotelcozi.com.

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

Email To: hr.oasis@hotelcozi.com 
Summary
Industry:
Hotel / Hospitality 
Job Category / Function:
Catering (Chef / Cook)
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Certificate 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Kwun Tong District / Kwun Tong
Benefits:
  • 5-Day Work
  • Birthday Leave
  • Marriage Leave
  • Medical Insurance
  • Paternity Leave
  • Staff Discount
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