ROLE SUMMARY:

We are seeking a detail-oriented and proactive Senior HR Operations Executive - Payroll & Operations to join our dynamic Regional HR Services Delivery Team at Informa Markets Asia. This role is pivotal in ensuring seamless HR operations and accurate payroll processing across multiple countries within our Asia portfolio.

As a key member of the IMA HRSD Team, you will collaborate closely with regional team members, country HR Business Partners, and external payroll vendors to deliver exceptional HR operational support and maintain the highest standards of data integrity and compliance.

ROLES & RESPONSIBILITIES:

Payroll Management & Processing

Support payroll operations for ASEAN countries under Informa Markets Asia.

Well-versed with Thailand payroll processes

Ensure accuracy and timeliness of all payroll calculations, including salaries, bonuses, allowances, deductions, and statutory contributions

Maintain compliance with local labour laws, tax regulations, and company policies across multiple jurisdictions

Coordinate with payroll vendors in various countries to ensure seamless payroll delivery and resolve any processing issues

Respond promptly to employee payroll inquiries and resolve discrepancies with professionalism and confidentiality

Prepare and submit payroll reports, tax filings, statutory submissions, and other compliance documentation

Collaborate with Finance teams to ensure accurate financial reporting, reconciliation of payroll data, and proper accounting treatment

Support year-end processes including tax reporting, annual declarations, and audit requirements

HR Operations & Data Management

Maintain accurate employee records in Oracle, Workday and other HR systems across the region

Ensure data integrity by conducting regular audits and updates of employee information

Generate employment documentation including contracts, promotion letters, transfer letters, and other HR correspondence

Manage employee lifecycle transactions such as promotions, transfers, resignations, and terminations in HR systems

Maintain organised personnel files (P-files) in compliance with data protection regulations and company policies

Support benefits administration including employee benefits enrolment, changes, and vendor coordination

Regional Collaboration & Process Improvement

Collaborate with regional HR Operations team members to standardize processes and share best practices

Participate in projects to enhance HR efficiency, automation, and the employee experience

Identify opportunities to streamline processes and contribute to continuous improvement initiatives

Support the implementation of new HR systems, tools, and technologies across the region

Help develop HR operations documentation, guidelines, and standard operating procedures

Assist with the 90-day onboarding automation workflow, including probation reviews, benefits enrollment, and new hire integration

Compliance & Reporting

Stay updated on employment legislation and statutory requirements across Informa Markets Asia countries

Ensure compliance with local labour laws, tax regulations, and company policies

Prepare regular reports on HR metrics, payroll statistics, and operational performance

Support internal and external audits by providing accurate documentation and data

POSITION REQUIREMENTS

Bachelor's degree in Human Resources, Business Administration, Accounting, or related field

Excellent communication skills in English. Thai speaker is a big plus.

Minimum 3 years of experience in HR operations, payroll processing, or related roles

Strong interpersonal abilities to work effectively with diverse stakeholders across all organizational levels

Problem-solving mindset with analytical thinking capabilities

High level of integrity and ability to handle confidential information

Strong understanding of payroll principles and HR operational processes

Proficiency in HRIS systems (Oracle / Workday HRMS experience is highly advantageous)

Excellent attention to detail with a commitment to accuracy and quality

Strong organisational skills with the ability to manage multiple priorities and meet deadlines

Experience in multi-country payroll or regional HR operations

Knowledge of Thailand employment law and statutory requirements is a big plus

Familiarity with payroll systems and vendor management

HR Professional Certification is an advantage

Experience with process improvement or HR transformation projects

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

All information provided will be treated in strict confidence and used solely for recruitment purposes. To apply, please quote your date of availability, current and expected salary and Click "apply"