(T26) Provide planning, design, implementation and maintenance services to support RTHK&;#8217;s IT network infrastructure and application systems

Major Responsibilities:

• Serve a contract assignment under InfoTech's headcount, full-time second to serve the RTHK;
• Main job duties are:
  • (a)    Assist the implementation of application projects covering network infrastructure and technical implementation;
  • (b)    Provide front-line end-user support and maintain computer network and system operation;
  • (c)    Liaise with users, development teams and vendors to resolve IT problems and provide specialist advice on IT operations, systems and security management to improve the quality of IT service; 
  • (d)    Set up and conduct maintenance of RTHK network including, network configuration change, network cable patching, network design and implementation;
  • (e)    Conduct evaluation and procurement of computer equipment and services and;
  • (f)    Conduct data center and server room design, planning, system evaluation and monitoring; 
  • (g)    Coordinate and support IT related events;
  • (h)    Assist the Network Engineer in performing various testings such as performance test, system test, integration test and updating system documentation whenever necessary; and
  • (i)    Check and ensure the quality of deliverables.

​​Requirements:

• Specific requirements are:
  • (a)    At least 6 years experience in supporting enterprise network environment and Microsoft Windows client desktop, PC LAN and helpdesk;
  • (b)    At least 4 years experience in supporting network administration, application server administrator, virtualization platform networking, ITIL service management. 
  • (c)    Previous experience in one or more of the following areas is an added advantage:
    • Fortinet 
    • Sangfor
    • Cisco
    • Desktop and asset management tools
    • Network monitoring tools 
  • (d)    Good leadership and communication skills, independent and capable of working under pressure and meeting project deadlines.
  • (e)    Network device and security devices implementation and troubleshooting experience preferred.
• Technical Skills: 
  • At least 3 years' experience in Network Design (NDN);
  • At least 3 years' experience in Networking (NET);
  • At least 3 years' experience in Network & System Management (NSM);
  • At least 3 years' experience in PC LAN Support (PLS);
  • At least 3 years' experience in Wireless Technology (WLT);
  • 3 years' experience in System Implementation and Maintenance/Support (SIM) is an advantage;
  • 3 years' experience in Server Virtualisation Technology (SVT) is an advantage;
  • 3 years' experience in Virtual Private Network (VPN) is an advantage;
  • 3 years' experience in IT Operational Management (OPM) is an advantage;
  • 3 years' experience in CISCO IOS Software & CISCO Products (CIP) is an advantage;
  • 3 years' experience in Internet Firewall Technical Support (IFW) is an advantage;
  • 3 years' experience in Infrastructure (INF) is an advantage;
  • 3 years' experience in IT Security (ITS) is an advantage;
  • 3 years' experience in Linux System Administration (LIN) is an advantage.
• Non-technical Skills: 
  • 3 years' experience in event management (EMG) is an advantage;
  • 3 years' experience in work with the Government (GOV) is an advantage;
  • 3 years' experience in project management (PRM) is an advantage;
  • 3 years' experience in IT Service Management (SMG) is an advantage;
  • 3 years' experience in site preparation (SPE) is an advantage;
  • 3 years' experience in vendor management (VMG) is an advantage.
  • Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
  • At least 6 years' post-qualification experience in which at least 4 years' relevant experience in a similar post and in a comparable capacity.

Original JD          Application: itcareer@infotech.com.hk         Direct: (852) 3978 8032