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Recruit Ref: L049657258
Posting Date: 2022-06-24
InterContinental Grand Stanford Hong Kong
InterContinental Grand Stanford Hong Kong

Who we are?

Being recognized as World’s Leading Luxury Business Hotel by the World Travel Awards (WTA), InterContinental Grand Stanford Hong Kong is a five-star hotel that offers breathtaking views of Hong Kong’s Victoria Harbour. The hotel features 570 luxurious rooms and suites and the finest selection of world-class dining outlets from distinctive Italian to contemporary international buffet and award-winning Cantonese cuisine.

What’s your passion?

Whether you’re into singing, snow boarding or soap operas, we’re interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do to their hobbies.

We’re looking for exceptional individuals to join our friendly and professional team at InterContinental Grand Stanford Hong Kong. You’ll be a positive, self-assured person with a really approachable manner.

Headwaiter / Headwaitress - Coffee Shop & In Room Dining 領 班 – 咖 啡 室 及 客 房 餐 飲

Job Responsibilities:

  • Supervise and direct the operations of restaurant and in-room dining;
  • Provide quality service to guests and respond promptly to guests’ enquiries, requests and complaints;
  • Provide mentoring, coaching and regular feedback to help manage conflict and improve team performance;
  • Ensure cleanliness and tidiness at restaurants and equipment;
  • Ensure all procedures are conducted safely and align with the IHG services standard and its standard of both personal and food hygiene and appearance.

Job Requirements:

  • Minimum 5 years relevant working experience;
  • Good command of English, Cantonese and Mandarin;
  • Courteous, professional and guest-oriented;
  • Excellent customer service skills and telephone manner;
  • Candidate with less experience will be considered as Assistant Headwaiter.

We’ll offer the right candidate an attractive compensation package, on-going professional development and a culture of service excellence.

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Hotel / Hospitality 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
Total Working Exp:
5 or above 
Yau Tsim Mong District / Tsimshatsui East
  • Education Allowance
  • Labour / Statutory Holiday
  • Life Insurance
  • Marriage Leave
  • Medical Insurance
  • On-the-job training
  • Paternity Leave
  • Promotion
  • Staff Discount
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