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Employer Ref: REC20200706
Recruit Ref: L04965717
Posting Date: 2020-09-24
InterContinental Grand Stanford Hong Kong
InterContinental Grand Stanford Hong Kong

Who we are?

Being recognized as World’s Leading Luxury Business Hotel by the World Travel Awards (WTA), InterContinental Grand Stanford Hong Kong is a five-star hotel that offers breathtaking views of Hong Kong’s Victoria Harbour. The hotel features 570 luxurious rooms and suites and the finest selection of world-class dining outlets from distinctive Italian to contemporary international buffet and award-winning Cantonese cuisine.

What’s your passion?

Whether you’re into singing, snow boarding or soap operas, we’re interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do to their hobbies.

We’re looking for exceptional individuals to join our friendly and professional team at InterContinental Grand Stanford Hong Kong. You’ll be a positive, self-assured person with a really approachable manner.

Receptionist 款 接 員 - Chinese Restaurant 中 菜 廳

Job Responsibilities 工作職責​:

  • Handle restaurant reservations and enquires;
    處理餐廳預訂和查詢;
     
  • Greet and seat guests upon their arrival in a professional manner;
    以專業的方式迎接來賓並就座;
     
  • Provide quality service to guests and exceed their expectations;
    為客人提供優質的服務,超越他們的期望;
     
  • Follow up with guest to ensure a great meal experience;
    跟進客人的用餐體驗;
     
  • Liaise with team to facilitate restaurant marketing & promotion campaign;
    與團隊聯絡以促進餐廳營銷和促銷活動;
     
  • Work closely with both service and kitchen team;
    與樓面和廚房團隊密切合作;
     
  • Assist in restaurant duties to ensure a smooth day-to-day operations;
    協助餐廳工作以確保日常運作順暢;
     
  • To keep the IHG services standard and its standard of both personal and food hygiene and appearance.
    保持IHG服務標準及其個人和食品衛生與外觀標準。

Job Requirements 職位要求:​

  • Diploma or above in Food & Beverage Management, Hotel Management or related discipline;
    餐飲管理,酒店管理或相關學科的文憑或以上學歷;
     
  • 2 years related working experience in hospitality/ service industry;
    2年酒店/服務行業相關工作經驗;
     
  • An outgoing and friendly attitude and a high aptitude for quality guest service;
    外向和友好的態度,能提供優質客戶服務;
     
  • Excellent telephone & customer service skills;
    出色的電話和客戶服務技能;
     
  • Able to meet strict timeline and perform multiple tasks with minimum supervision;
    能夠在緊迫的時間內並在最少的監督下執行多項任務;
     
  • Strong communication, presentation and interpersonal skills with good command of spoken and written English;
    良好的溝通,表達和人際交往能力,並具有良好的英語口語和書面表達能力;
     
  • Knowledgeable in Chinese cuisine and wine are highly preferable;
    擁有中菜和品酒知識優先考慮;
     
  • Basic knowledge in food hygiene is recommended.
    建議具備食品衛生方面的基礎知識。
     

We’ll offer the right candidate an attractive compensation package, on-going professional development and a culture of service excellence.
我們將為合適的人才提供有吸引力的薪酬,持續的專業發展和卓越的服務文化。

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.
若於4週內沒有收到我們的回覆,這表示您是次職位申請並不成功。我們會將您的個人履歷保存在我們的記錄檔案作招聘之用,並在將來合適的機會時與您再次聯繫。


Summary
Industry:
Hotel / Hospitality 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
-- 
Total Working Exp:
-- 
Salary(HKD):
-- (Monthly)
Location:
Yau Tsim Mong District / Tsimshatsui East
Benefits:
  • Dental Insurance
  • Labour / Statutory Holiday
  • Life Insurance
  • Marriage Leave
  • Medical Insurance
  • Staff Discount
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