Recruit Ref: L060511442
Posting Date: 2026-07-20
ISS Facility Services Limited
ISS Facility Services Limited

Founded in 1901 as a Danish security company, the ISS Group has become one of the world’s leading facility services companies. Together with more than 480,000 employees in over 74 countries, delivers comprehensive integrated facility services to our customers around the world.

Customer Services Officer / Concierge

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment and our people.

Location: Shatin (Fo Tan)

Language: English & Chinese

What you’ll do

  • Responsible for providing excellent customer services at a Grade-A office building at Shatin
  • Concierge desk operation such as visitors’ registration and handling customers’ enquiries
  • Proactively handling customers’ enquiries and complaints

Key qualifications

  • Holder of DSE or above
  • Preferably 1 year or above working experience in hospitability or customer services

Personal skills you excel

  • Good communication and interpersonal skills
  • Good command of both spoken and written English and Chinese
  • Good service attitude
  • Immediately available is preferred

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for (Please indicate your preferred work location).

We look forward to receiving your application as soon as possible. Interested parties please send a detailed resume, contact number and the job reference no by clicking APPLY

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.


Summary
Industry:
Real Estate / Property Management 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
DSE  
Minimum QF Level attained:
-- 
Total Working Exp:
1 
Salary(HKD):
-- (Monthly)
Location:
Shatin District / Fo Tan
Benefits:
--
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Keywords: ISS,customer,services,Concierge
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