This job is already expired. Here to continue job search.
Recruit Ref: L057670823
Posting Date: 2024-04-12
Jebsen Beverage Company Limited
Jebsen Beverage Company Limited

BEVERAGE

In Greater China, Jebsen Beverage strives to be synonymous with exceptional quality in every beverage category it competes. Jebsen Beer focuses on the premium and super premium beer market with its wholly owned Blue Girl Beer brand and an impressive portfolio of international brands. Jebsen Fine Wines is one of the leading distributors of fine wines, Japanese sake and mineral water in the region.

Customer Service Representative

Purpose of the Job

Responsibilities

  • Proactively contact customer as per call schedule via phone calls (incoming & outgoing) / WhatsApp etc. for order placing reminder.
  • Ensure order release to warehouse and follow up delivery status with Logistic team.
  • Follow up product returns.
  • Coordinate for POSM delivery.
  • Handle & follow up customer enquires or complaints in a timely and professional manner.
  • Maintain long term & strong customer relationship.
  • Maintain high standard and effectiveness of customer service, record keeping and reporting.
  • Perform ad-hoc projects and tasks as assigned by Superior.
  • Candidate with more experience will be considered for the position of Senior CSR

Requirements

  • Form 5 / DSE or above
  • Minimum 2 years' customer service / telesales / order follow up experience.
  • Excellent interpersonal and communication skills with professional manner
  • Good command of both written and spoken English and Chinese
  • Strong sense of responsibility, Self-motivated, positive, can-do attitude and result-oriented
  • Able to work independently and under pressure.
  • Previous experience in Oracle order entry system or FMCG is strongly preferred.
  • Immediate available is highly preferred

SUCCESS BREEDS SUCCESS.

With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset — our people.

We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.

At Jebsen, success breeds success.

Interested parties please submit your application to our mailbox by clicking "Apply" below.

For more information about Jebsen Group, please visit www.jebsen.com or follow us on:
Sina Weibo      http://weibo.com/jebsengroup
WeChat           ID: jebsen1895
LinkedIn           Jebsen Group

All information provided by applicants will be used for recruitment purposes only.


Summary
Industry:
Trading 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
2 or above 
Salary(HKD):
--
Benefits:
--
This job is already expired. Here to continue job search.
Recruit.com.hk is an online job search web-site that caters job applicants for their job-hunting needs. Various job categories including customer services, administration and secretary are available. Explore more job listings in other fields including marketing, building and architecture, engineering, merchandising and purchasing. Utilize our advance search engine to search entire job category on our site to get more jobs.
Maximum 5 Temporary Records Limit Reached!
Please Login or Register!
Recruit will store the information provided relating to your preference for jobs and your personal details in our proprietary database. This information is held in the strictest confidence and will not be disclosed to any third party without your prior approval. We may use the personal data we collect to notify you about our new services and special offers. However, if you request to delete your personal information from our database, please contact us at service@recruit.com.hk.