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Recruit Ref: L057670862
Posting Date: 2024-04-05
Jebsen Consumer Products Company Limited
Jebsen Consumer Products Company Limited

CONSUMER

Jebsen Consumer's strong product line-up in Consumer Electronics, Health & Beauty, Home Enrichment and Watch sectors caters to the aspirational lifestyle of the consumer in Greater China. It has been active in Mainland China, Hong Kong, Macau and Taiwan for over 40 years, developing deep market insights and extensive distribution networks including retail capabilities to best serve its brand partners and end-customers.

E-Commerce & Consumer Engagement Assistant

Purpose of the Job

The incumbent will report to Senior Manager, E-Commerce. S/he will be responsible for providing support of operation for E-Commerce platforms (Direct to Customer, Marketplace) and Consumer Engagement activities

Responsibilities

  • Prepare content marketing materials to podcast and attract and retain customers.
  • Manage day-to-day operations of the E-Commerce platform, including but not limited to promotion materials preparation & rules setting, content management, product listing and description update, order fulfillment
  • Handle and respond to customer inquiries, feedback, and reviews for Consumer Engagement in timely manner
  • Monitor website performance and work with vendors and Group IT for website interface enhancement and UX/UI optimization
  • Provide regular sales reports to monitor and track different metrics, such as sales, traffic, conversion to enhance traffic and drive business growth
  • data and conduct market research to identify trends, preferences, and opportunities.
  • Closely monitor competitors’ performance, analyze customer data, and conduct market research to identify trends, preferences, and opportunities
  • Collaborate with cross-functional teams, such as marketing, logistics, and customer service, to ensure efficient order processing and timely delivery to customers.
  • Assist any ad hoc tasks as assigned by supervisor

Requirements

  • Degree holder in Marketing, E-Commerce, Communications, Business Administration or related discipline
  • 1 year of experience in E-Commerce / CRM / Digital Marketing, fresh graduate will also be considered
  • Knowledge of basic digital marketing (E-Commerce and Consumer Engagement) is preferred
  • Well-organized, good interpersonal skill and willing to learn
  • Proficiency in PC skills
  • Knowledge in Google Analytics and Shopify will be advantage
  • Good command in spoken & written Cantonese and English

SUCCESS BREEDS SUCCESS.

With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset — our people.

We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.

At Jebsen, success breeds success.

Interested parties please submit your application to our mailbox by clicking "Apply" below.

For more information about Jebsen Group, please visit www.jebsen.com or follow us on:
Sina Weibo      http://weibo.com/jebsengroup
WeChat           ID: jebsen1895
LinkedIn           Jebsen Group

All information provided by applicants will be used for recruitment purposes only.


Summary
Industry:
Trading 
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
1 or above 
Salary(HKD):
--
Benefits:
--
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