JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location: Tseung Kwan O Mega IDC / Tsuen Wan Mega Gateway

What this job involves:

• Provide troubleshooting, configuration, database support and repair for server, network, infrastructure, Data Centre, email, file shares, and other infrastructure issues

• Perform remote hands support (e.g. power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables, rack & stack, handling storage media, and enter troubleshooting commands)

• Manage 7x24 Proximity Services operations for assigned Data Centre, delivering standardized services including physical access, remote hands, hardware inventory management, installation and cabling and Data Centre operations site management

Required Skills and Experience: 

• At least 3 years of hands-on experience in Data Centre Management with proven experience in hands-on experience in rack& stack, cable testing

• Experience in troubleshooting data centre hardware and connectively issues

• Experience escorting vendors with the data centre

• Solid experience of data centre whitespace environment

• Experience in ServiceNow

• Good verbal and written communication skills

  
  

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!