Cinderella Media Group
Post Date: 2019-12-03
Recruit Ref.: L0458893180
JPC Position: IT SERVICE HELPDESK / TECHNICAL SUPPORT OFFICER (25K-35K) – British legal firm (Central/5 days)
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JPC Texson Ltd



World class law firm of over 150 years history with 400-500 staff in Hong Kong

We provide an extensive range of legal services to local & international corporations 

We are looking for  SERVICE DESK / TECHNICAL SUPPORT – with details as follows :



  • As a member of the IT Service Centre support team this role is key to helping provide in-house staff with a quality IT support service.
  • Perform 1st line and 2nd line support to internal users 
  • Provide guidance to users
  • Participate in other activities including developing helpdesk procedures, SOP, and other project work.
  • The successful candidate will get involved in project introducing new technology to the firm and other stretch targets as assigned by their manager
  • Tertiary education in IT related
  • Had relevant experiences will be an advantage 
  • Strong knowledge of Microsoft Office 2013 
  • Good knowledge of Windows 10 
  • Proficient in English & Cantonese
  • Knowledge of one or more of these products will be an advantage : Worksite / Document management systems / Workshare / Blackberry / Citrix
  • Excellent troubleshooting skill 
  • Good interpersonal skills : understand the users’ problem and help ensure they get a satisfactory resolution
  • 5 days work (Mon to Fri 9:00am – 5:30pm) 
  • Annual leave : 13 days 
  • Medical benefit 
  • Dental benefit 
  • Office location : Central Landmark


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  • Industry:Legal Service
  • Job Category / Function: IT / Network & System
  • Job Category / Function: IT / System Administrator
  • Job Category / Function: IT / System Engineer / Network Engineer
  • Job Position Level: Middle
  • Min. Edu. Level Req: --
  • Total Working Exp: --
  • Salary(HKD): Unspecified
  • Benefits
    • Five-Day Work
    • Medical Insurance
    • Double Pay
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