Recruit Ref: L05965156
Posting Date: 2025-03-19
JW Marriott Hotel Hong Kong
JW Marriott Hotel Hong Kong

Start Your Journey With Us

Here’s To Your Journey with JW Marriott Hotel Hong Kong.

JW Marriott Hotel Hong Kong is one of Marriott International’s 30 renowned hotel brands. As the world’s leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

The JW Marriott Hotel Hong Kong located at One Pacific Place, 88 Queensway, Admiralty is currently hiring!

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us.

Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate housing and related lodging facilities worldwide. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Today, Marriott International has more than 7,600 lodging properties located in the United States and 130 other countries and territories.

JW Marriott Hotel Hong Kong, the first JW Marriott brand in Asia is situated in the prestigious Pacific Place complex, offering 608 luxurious guestrooms; 8 superb food & beverage venues; dedicated events and meeting services; and leisure facilities. Named Aon Hewitt Best Employer in Hong Kong in 2011, 2013, 2015, 2016 and 2017, we are looking for people who are passionate about providing exceptional guest service to be part of our dynamic team.
Loyalty Officer

Job Description:

  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

To finish your job application, please click HERE.

Human Resources Department

Pacific Place, 88 Queensway
Admiralty, Hong Kong.
or E-mail us your resume or Click Apply

(Personal data collected would be used for recruitment purpose only)

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Summary
Industry:
Hotel / Hospitality 
Job Category / Function:
Hospitality / Hotel (Customer Service)
Job Position Level:
Middle 
Employment Term:
Full Time 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
1-2 
Salary(HKD):
-- (Monthly)
Location:
Central & Western District / Admiralty
Benefits:
  • 5-Day Work
  • Birthday Leave
  • Dental Insurance
  • Education Allowance
  • Life Insurance
  • Marriage Leave
  • Meal Allowance
  • Medical Insurance
  • Performance Bonus
  • Transportation Allowance
Recruit.com.hk is an effective online job search portal for those seeking job opportunities in Hong Kong, particularly in all hotel and hotel services jobs. Applicants who are interested in the hotel and hospitality industry can consider jobs in customer services, food and beverage, front desk, reservation, ticketing or tour guide. Apart from hotel jobs, employment possibilities in engineering, marketing, design and journalism are available. Keywords like engineers, programmers, designers, reporters and marketers can also use with the powerful job search engine to select suitable job position.
Keywords: hotel,cs,customer services,guest relation
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