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Recruit Ref: L05965184
Posting Date: 2025-03-20
JW Marriott Hotel Hong Kong
JW Marriott Hotel Hong Kong

Start Your Journey With Us

Here’s To Your Journey with JW Marriott Hotel Hong Kong.

JW Marriott Hotel Hong Kong is one of Marriott International’s 30 renowned hotel brands. As the world’s leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

The JW Marriott Hotel Hong Kong located at One Pacific Place, 88 Queensway, Admiralty is currently hiring!

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us.

Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate housing and related lodging facilities worldwide. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Today, Marriott International has more than 7,600 lodging properties located in the United States and 130 other countries and territories.

JW Marriott Hotel Hong Kong, the first JW Marriott brand in Asia is situated in the prestigious Pacific Place complex, offering 608 luxurious guestrooms; 8 superb food & beverage venues; dedicated events and meeting services; and leisure facilities. Named Aon Hewitt Best Employer in Hong Kong in 2011, 2013, 2015, 2016 and 2017, we are looking for people who are passionate about providing exceptional guest service to be part of our dynamic team.
Senior At Your Service Agent

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

To finish your job application, please click HERE.

Human Resources Department

Pacific Place, 88 Queensway
Admiralty, Hong Kong.
or E-mail us your resume or Click Apply

(Personal data collected would be used for recruitment purpose only)

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Summary
Industry:
Hotel / Hospitality 
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
-- (Monthly)
Location:
Central & Western District / Admiralty
Benefits:
  • 5-Day Work
  • Birthday Leave
  • Dental Insurance
  • Education Allowance
  • Life Insurance
  • Marriage Leave
  • Meal Allowance
  • Medical Insurance
  • Performance Bonus
  • Transportation Allowance
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