MISSION:

• Provide an outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Adhere to all company policies and operational procedures and follow them
  

PROFILE:

• A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, customer service or luxury hospitality
• Have personal taste and passion for the fashion culture, like to create personalized looks
• Have a natural business mindset and an entrepreneurial spirit
• Open-minded and looking for a company valuing audacity and authenticity
• Strong team spirit to achieve common goals
• At ease with using tools and applications, learns fast with new technologies
• Motivation to work in a fast-paced environment, able to multitask & prioritize
• Proactive, enthusiastic, & with a problem-solving attitude
• Excellent written, oral & listening skills, in English or local languages
• Embrace change and see it as an opportunity to grow and develop

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行業 Industry

• 批發及零售業 Wholesale & Retail

工作種類 Job Category

• 客戶服務 (時裝及配飾) Customer Service (Fashion & Accessories)
• 零售 (--) Retail (--)

工作地點 Location

• 鰂魚涌 Quarry Bay

學歷要求 Education

• 中學文憑試 DSE