About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.
An urban resort, where style meets innovation: With pride of place on Kowloon’s vibrant waterfront, at the heart of Hung Hom Bay, Kerry Hotel is an urban lifestyle resort offering guests unique dining concepts, extraordinary spaces and spectacular harbour views. The hotel also boasts the largest hotel meeting, event and catering facilities in the city. With the Whampoa MTR Station on its doorstep, the hotel is only steps away from Tsim Sha Tsui East shopping district.
Luxury 5-Star Hotel in Hong Kong | Kerry Hotel Hong Kong
About the Role
As a Captain - Hung Tong / Red Sugar, you will be focusing on delivering exceptional dining experiences by ensuring timely, courteous and professional service.
Key Responsibilities
Deliver high-quality service to guests and ensure their satisfaction throughout the dining experience.
Ensure smooth operation of the assigned work section and uphold restaurant standards.
Maintain cleanliness and readiness of the section before and after service according to Hotel standard.
Gather guest feedback for continuous improvement of service.
Perform any other duties as assigned by Management.
About You
At least 3 years of relevant experience in the Hotel or F&B Service Industry.
Strong leadership, interpersonal, and problem-solving skills.
Customer-oriented and self-motivated team player.
Excellent command of spoken and written English and Chinese.
Why Join Us
A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (85•) •••• •920 / 27•• •780
WhatsApp: (85•) •••• •849
Email: ••••@shangri-la.com
Website: https://www.shangri-la.com/
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.