About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.
An urban resort, where style meets innovation: With pride of place on Kowloon’s vibrant waterfront, at the heart of Hung Hom Bay, Kerry Hotel is an urban lifestyle resort offering guests unique dining concepts, extraordinary spaces and spectacular harbour views. The hotel also boasts the largest hotel meeting, event and catering facilities in the city. With the Whampoa MTR Station on its doorstep, the hotel is only steps away from Tsim Sha Tsui East shopping district.
Luxury 5-Star Hotel in Hong Kong | Kerry Hotel Hong Kong
About the Role
As a Security Supervisor, you will be leading the team in daily security operations, ensuring strict compliance with established standards while providing guidance and support to deliver a safe and reassuring environment for all guests and colleagues
Key Responsibilities
Manage the team effectively to drive day-to-day security operations
Ensure security operations are strictly followed to established standards and policies
Provide practical guidance and coaching to maintain consistent Hotel and Departmental standards
Cultivate and maintain excellent guest relations to enhance their satisfaction
Handle guests’ inquiries promptly and effectively, as well as reporting any complaints related to security or safety to Management immediately
About You
Certificate or above with professional qualifications in Security Management
Minimum 3 years of relevant experience in the Hotel or Security Industry
Valid Security Personnel Permit
Ability to assess risks and perform independent security / operations reviews and audits
Sound knowledge of security access control system, alarm monitoring system and CCTV system
Self-initiated team player with good communication skills
Good command of English, Cantonese and Putonghua
Why Join Us
A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (85•) •••• •920 / 27•• •780
WhatsApp: (85•) •••• •849
Email: ••••@shangri-la.com
Website: https://www.shangri-la.com/
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.