About Us
At Leading Nation, we’re redefining modern hospitality through visionary concepts and exceptional guest experiences. Headquartered in Hong Kong, we curate and operate a growing portfolio of award-winning restaurants, bars, and private clubs across Asia — each with its own distinct identity yet united by a shared commitment to excellence and innovation.
Our celebrated portfolio includes The Diplomat, honored among Asia’s 50 Best Bars; Two-Michelin Star, Cristal Room by Anne-Sophie Pic, helmed by the world’s most decorated chef with an extraordinary 10 Michelin Stars; The Merchant, recognised by Tatler Dining for its refined modern Asian cuisine also Michelin mentioned; Sushi Mamoru, an intimate omakase experience led by masterful Japanese craftsmanship; the acclaimed Torikaze deemed as the hardest seats to secure in Japan; and WAGYUMAFIA, a cult-favorite global sensation that has turned Wagyu into a modern icon. Our multi-location brands — Morty’s, Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee) — continue to champion craftsmanship, community, and creativity across the region.
Anchoring our portfolio is Forty-Five at Landmark, a three-story, 20,000-square-foot destination redefining the intersection of art, design, and gastronomy in the heart of Hong Kong. With regional expansions such as the soon-to-launch Elephant Grounds Singapore, Leading Nation continues to set new benchmarks for world-class hospitality across Asia.
Company Website: www.leadingnation.com
Key Responsibilities:
Deliver first-class guest services to members, VIPs and the public
Handle guests reservation and enquiries in a professional manner
Build and maintain solid and genuine relationships with our regulars, VIPs or potential VIPs by recognition
Ensure guest satisfaction by providing an excellent standard of services in a competent and professional manner
Liaise with restaurant manager and necessary internal parties to ensure excellent service delivery
Assist in the events planning and coordination, ensuring all logistical details are managed
Deal with ad hoc duties as assigned
Qualifications:
Degree / diploma in food and beverage, hotel or hospitality management or related disciplines is preferred
1-5 years relevant experience in top-tier Hotel / Club / Lounge (Candidates from top-tier restaurant or hotel will be a definite advantage)
1-2 years event experience is a must
Service oriented, self-motivated and a good team player, have strong sense of responsibility
Good interpersonal and communication skills with positive attitude
Fluent proficiency in spoken English and Chinese
Candidates with less experience will be considered as Guest Services Officer
Benefits:
8 rest days per month (after probation)
Annual leave & Statutory holidays
Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc
Medical allowance
Staff discount
Performance-based Salary Review
Friendly working environment
On the job training
Excellent Career Exposure
Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of availability to the "HR & Admin. Dept." by clicking Apply Now below.
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.