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Recruit Ref: L05037427
Posting Date: 2021-12-01
Long Data Technology Ltd
Long Data Technology Ltd

Long Data is a one-stop IT solutions provider in Hong Kong and Macau. Our mission is to provide offer the best IT solutions to our customers. Our client includes leading organizations from a wide range of industries including Financial Services, Logistics, Trading, Commercial and Government.

Senior Service Engineer

We Offer:

  • Birthday, Paternity, Compassionate Leave
  • Bank Holiday
  • Medical Plan (Outpatient and Hospitalization)
  • Advance Study Allowance
  • On job Training
  • Competitive salary and good career path
  • Professional advantages of a dynamic environment that supports your development and recognizes your achievements


Job Responsibilities: 

  • Provide first-tier onsite IT support services to end users
  • Onsite troubleshoot hardware and software issues of end user equipment including PCs, Printers or other related equipment
  • Carry out IT projects including PC operation system installation and migration, software and hardware installation and equipment relocation
  • Report and follow up the problem status until problem has been solved.



  • Form 6 or above
  • Knowledge of Microsoft Applications (MS Office, MS Outlook, Internet Explorer) and operating systems
  • Good customer service skill, client focused and interpersonal skill
  • Cert/Diplomaholder in Computer Studies, Information Technology, or related qualifications is preferred
  • With 2 year experience in field support is preferred
  • Fresh graduates or candidates with less experiences will be considered as Service Engineer Trainee

Information Technology 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
$15,000 - $17,000 (Monthly)
  • Bank Holiday
  • Birthday Leave
  • Medical Insurance
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Keywords: Technical,EndUser,support
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