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Recruit Ref: L05037444
Posting Date: 2022-08-04
Long Data Technology Ltd
Long Data Technology Ltd

Long Data is a one-stop IT solutions provider in Hong Kong and Macau. Our mission is to provide offer the best IT solutions to our customers. Our client includes leading organizations from a wide range of industries including Financial Services, Logistics, Trading, Commercial and Government.

Service Engineer

Job Responsibilities: 

  • Provide first-tier onsite IT support services to end users
  • Check system healthiness and performance on a daily basis;
  • Perform system monitoring and tuning, system administration and housekeeping activities;
  • Conduct patch review and annual patch management exercise;
  • Troubleshoot system incidents and is responsible for problem diagnostics and escalation to vendors;
  • Automate and streamline system operations;
  • Develop Disaster Recovery procedures and participate in business continuity drills;
  • Perform system upgrade;
  • Develop system administrative procedure, operation instructions, documents, network diagram and other related documentations.
  • Provide support to other IT teams on daily system administration and testing;
  • Prepare system usage and performance reports; and
  • 24x7 on-call standby and work irregular hours when needed



  • University degree in Information Technology or related disciplines
  • at least 5 years of related IT working experience, in which at least 2 years of solid experience in configuring the system equipment included: Cisco Network switches and routers, Firewalls , Cisco ISE network access control and authentication servers, Solarwinds network management and monitoring system, Infoblox DNS, DHCP and IP address management system, Cisco Hyperflex hyper-converged server platform Server virtualization (e.g. VMware vSphere ESXi / vCenter), Cisco AMP endpoint anti-malware software, Veeam data backup and replication , Microsoft Windows 7/10 and Windows Server 2016/2019,Linux (Redhat/Ubuntu)
  • Preferably in banking and government sectors



Information Technology 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
-- (Monthly)
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