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Recruit Ref: L05667627
Posting Date: 2023-03-30
M2R Investment Limited
M2R Investment Limited

Art Piece 從世界各地搜羅逾百個國際知名及獨特美容品牌,作為一站式美妝及體驗購物平台,為顧客提供全新概念的商場消費模式,除零售外,更全方位提供一站式美妝、美容、造型及生活品味體驗與服務。

Art Piece 的分店位於尖沙咀黃金地段及銅鑼灣心臟地帶:
尖沙咀 加拿分道53號
- 樓高5層美妝商場

銅鑼灣 勿地臣街3號
- 樓高27層美妝﹑美容及休閒體驗服務中心
- 提供各種體驗服務包括瑜伽、普拉提、泰式按摩、美容護理療程等。

Facebook: ArtPieceHK
Instagram: artpiece_hk
Website: https://artpiecehk.com/

Guest Relations Supervisor

Working Location:
Art Piece - Causeway Bay Branch (Beauty and Lifestyle Service Floor)
We provide diversified services from head to toe including yoga, pilates, spa, medical beauty.
 

Key Responsibilities:

  • Assist in monitoring smooth daily operation, people management and CRM activities.
  • Guide and support subordinates in building loyal and long-term relationships with customers.
  • Maintain good communication and relationship with service vendors.
  • Develop and maintain a good team work to enhance the motivation and create enthusiasm throughout the team.
  • Handle customer complaints and inquiry in a timely and professional manner.
  • Assist to coordinate of marketing and membership activities.
  • Perform other duties/ad hoc projects as assigned.

 

Requirements:

  • Minimum 3 years working experience in customer services (preferably in beauty or fitness industry), with at least 1 years at supervisory level.
  • Sales experience in catering/event/clubhouse will be advantaged.
  • Good negotiation, communication, interpersonal and management skills with strong leadership and customer focus.
  • Good written and conversational skills in both Chinese (Cantonese and Mandarin) and English.
  • Positive mindset and strong sense of responsibility.
  • Proficiency in MS Office (Excel, Word, PowerPoint and Outlook).
  • Willing to work on shift.

 

We offer competitive remuneration package and fringe benefits to the right candidate.  Interested parties please send your full resume in full confidence with current & expected salary and photo to Human Resources Department by clicking "APPLY NOW".

The information provided will be treated in strict confidence.  All personal data of unsuccessful applicants will be destroyed after the recruitment purpose.


Summary
Industry:
Wholesale & Retail 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
-- 
Minimum QF Level attained:
-- 
Total Working Exp:
3-4 
Salary(HKD):
--
Location:
Wanchai District / Causeway Bay
Benefits:
  • Bank Holiday
  • Birthday Leave
  • Commission
  • Marriage Leave
  • Medical Insurance
  • On-the-job training
  • Performance Bonus
  • Staff Discount
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