Recruit Ref: L05152035
Posting Date: 2021-09-21
MasterSoft (H.K.) Ltd
MasterSoft (H.K.) Ltd

MasterSoft (H.K.) Limited provides cloud enterprise solutions for all kinds of businesses for 20 years. Our products include MAS-Account, MAS-POS, Online Shop, Mobile Apps, Inventory, Billing, Payroll, Logistics, Trading, Food Wholesale, Caring Homes, Self-serve Kiosk, and customized software systems, etc. As of today, we are serving over 3,000 companies in Hong Kong and Overseas.

Our Vision is to research and develop new software products; promote wide adoption of systems; push forward smart city and collaborate with the development of Hong Kong

Technical Support (5 Days Work)

Who we’re looking for?

  • Provide software installation, system support and customer system maintenance (In Hong Kong / Macau)
  • Provide customer support via troubleshooting and bug fixing via hotline and remote
  • Provide on-site customer and office support
  • Responsible for carrying out technical support work and daily operation tasks including support phone and email handling
  • Provide problem diagnosis, cause identification and resolving system problems
  • Provide Trade show technical support including equipment set up and troubleshooting in Macau

Way to success

  • Diploma / Degree in  IT or related disciplines
  • Experience in Windows platforms such as Win7, Win8, Win10, Windows Server a plus
  • Good computer software and hardware knowledge
  • Good problem solving skills and quick learner
  • Hardworking, reliable, able to work independently as well as a team
  • Good command in both written and spoken in English, Cantonese and Mandarin
  • On-job training will be provided
  • Fresh graduates will be considered
  • Immediate availability is preferred

We are now inviting confident and passionate candidates to join us and work in a dynamic, dedicated and responsible environment.

If you would like to apply, just click “Apply” button and attach your full CV including your current and expected salary, and the date that you would be available to

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy. Personal data collected will be used for recruitment related purposes only and will be destroyed after 3 months.

Information Technology 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
Central & Western District / Admiralty
  • Dental Insurance
  • Five-Day Work
  • Medical Insurance
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