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Recruit Ref: L05083183
Posting Date: 2021-10-15
Mini Hotel Limited
Mini Hotel Limited

Mini Hotel, a design hotel chain, has grown extensively over the past few years and indeed is one of the fastest growing hotel in Hong Kong. Our vision is to redefine the mid-market hotel sector by offering consistent modern properties in city centre locations with great genuine hospitality and services at a value price. Mini Hotel is an ideal choice for both leisure and business travellers.

To cope with our business expansion, we are now looking for candidates to join our team:

Guest Relations Officer

Job Descriptions

  • Responsible for providing customer services to the guests.
  • Service scopes include monitoring and implement the daily operations of front desk.  
  • Handling guests' check-in check-out, reservation, telephone answering and transfer.
  • Handling guest enquiries and complaints.
  • Administrative support like preparing reports of arrival and departure etc.

Job Requirements

  • Degree / Diploma holder in hospitality management.
  • 2 years relevant experience in hotel operators.
  • Fluent in spoken and written English, Cantonese and Putonghua.
  • Service-oriented, pleasant personality, good communications and interpersonal skills.
  • Knowledge in HIS system would be a definite advantage.
  • Shift duty is required.
  • Immediate available is highly preferred.

Working Location:

  • Causeway Bay


  • Double Pay
  • Discretionary Bonus
  • Medical Scheme and Life Insurance
  • Meal Allowance

Interested parties, please send your detailed resume in MS format, stating your expected salary and date availability to click

Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
2 or above 
Wanchai District / Causeway Bay
  • Double Pay
  • Life Insurance
  • Meal Allowance
  • Medical Insurance
  • Performance Bonus
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