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Employer Ref: F&BAdmin-AOM
Recruit Ref: L056220139
Posting Date: 2023-01-27
Miramar Hotel & Investment Co. Ltd.
Miramar Hotel & Investment Co. Ltd.

Miramar Group located in Hong Kong incorporates Businesses such as Hotels (including the Award winning Design Hotel The Mira Hong Kong) , 14 Restaurants (including the 2 Michelin Star Restaurant Brand Cuisine Cuisine), Fashion Apparel Business (DKNY Jeans China) as well as various other businesses such as Shopping Malls, Serviced Apartments, Property Management etc.

Due to substantial expansion plans we are looking for an Assistant Operations Manager to join our Group F & B Team

F&B Assistant Operations Manager - GF&B

Job responsibilities:

  • Support Management to implement standard operating procedures to maintain and ensure both services and efficiency are up to the standard
  • Assist the Operations Manager and be responsible for the profit and loss & overall operations management
  • Formulate sales and promotional strategies to drive revenue growth, and improvement in productivity and customer services
  • Formulate and implement the new system (such as POS, CRM, content centre, etc. ) and ensure the workflows are smooth and effective
  • To carry out daily, weekly and monthly operation reports; and overseeing of the attendance documents
  • Regular coaching of staff for guest services up to high-quality standard
  • Lead the cost control, resources allocation, and people development
  • Comply with the brand guideline for the brand image, including but not limited to the outlet display, festival and seasonal decorations...etc
  • Support & co-ordinate the promotion programs, special event arrangements…etc.
  • Foster growth in VIP membership through promotional offers and personalized offerings and services
  • Develop the operations’ SOP, policy & procedures to maintain the operations’ standard

Job Requirements

  • Diploma or above in Hospitality Management or related disciplines
  • 5 to 8 years of relevant experience in high-quality hotel or catering group
  • Standalone restaurant's Chinese & Western cuisine operations experience
  • Food Hygiene or relevant knowledge
  • Fluent in spoken and written English, Cantonese and Chinese
  • Strong leadership skills.  Initiative, organized and service-oriented.
  • Self-motivated with a to-do attitude and teamwork mindset and gifted for great service
  • Excellent time management and multi-tasking skills – able to work under tight deadlines, manage conflicting priorities and cope with stress
  • Strong interpersonal skills, detail-oriented and problem-solving skills
  • Team Player, Strong marketing mind, outgoing personality, creative, quality minded, flexible in all aspects

Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
-- (Monthly)
Yau Tsim Mong District / Tsim Sha Tsui
  • Bank Holiday
  • Dental Insurance
  • Life Insurance
  • Marriage Leave
  • Medical Insurance
  • On-the-job training
  • Paternity Leave
  • Performance Bonus
  • Staff Discount
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