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Recruit Ref: L050405187
Posting Date: 2022-05-17
Morrison Express Co Ltd
Morrison Express Co Ltd

We are an international freight forwarder in Kwai Fong and now looking for a high calibre personnel to join our company.

Customer Service Supervisor/Officer (Air Export)


Shipment Follow Up

  • Coordinate with local/oversea sales to check the shipment status
  • Work with shipper to provide related shipping document
  • Update the cargo ready date and inform Air Export operation for cargo pick up or receiving
  • Inform all parties about the flight information & sending pre-alert to related parties
  • Ensure the quotation has been available and Inco terms is correct
  • Follow up with POD/entry summary/customs invoice for DAP/DDP shipment
  • Send the HAWB & debit note to the correct parties

System Update, Reports and Maintenance

  • Update tracking report and upload shipping document onto customer’s systems
  • Send the updated tracking reports to related parties
  • Input and update the debit notes onto the billing system of customers
  • Create statement for monthly billings
  • Issue AWB according to booking
  • Finalize console closing process
  • Send pre-alert to destination branch and agents
  • Issue billing in CW1


  • 5 years of relevant experience in customer service / sales supporting / operation in freight forwarding industry with proven record of problem-solving;
  • Diploma holder or above will be definitely an advantage;
  • Good command in written and spoken English and Chinese (including Mandarin);
  • Responsible and self-motivated personalities with excellent communication skills;
  • Competent in MS Word, Excel & Chinese Word-Processing;
  • Immediately available is preferable;
  • Regular Working Hours: 0900-1800 or 1400 to 2300;
  • Working Location: ATL, Berth 3, Kwai Chung

Candidate with less experience will also be considered for lower losition. Welcome fresh graudates in logistics/supply chain, transpotaion or relevant disciplines

Interested parties, please send full resume, availability and expected salary to our company.

All information provided by applicants will be treated in strict confidence and used only for employment-related purposes. All personal data of unsuccessful applicants will be destroyed within 6 months.

Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
Kwai Tsing District / Kwai Chung
  • Bank Holiday
  • Double Pay
  • Medical Insurance
  • Overtime Pay
  • Performance Bonus
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Keywords: Customer Service,Air Export,Air Freight,CS
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