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Recruit Ref: L0598387516
Posting Date: 2025-06-13
National Hotel Management Limited
Guest Experience Associate – Front Office

Can you make a lasting impression?

National Hotels is looking for friendly, enthusiastic people to help us provide our guests with exceptionally thoughtful hospitality. We operate 4 upmarket boutique hotels at the heart of Hong Kong Island: The Putman, The Jervois, 99Bonham and One96.

To cope with our expansion plans, we are now inviting high caliber candidates to join our group.

Guest Experience Associate – Front Office

Responsibilities:

  • Deliver check-in/out services and baggage handling at our hotel front desk

  • Greet the guest to the hotel and provide excellent service to guest

  • Provide full assistance to guests to ensure their pleasure stay in our hotel

Requirements:

  • 1 to 2 years’ relevant experience in the front office and guest services experience

  • Excellent communication skills and customer-oriented

  • Well-organized, proactive and able to work under pressure

  • Proficiency in spoken and written English and Cantonese

  • Familiar with Opera / Operetta system is preferable

For interested parties, please send your full resume and EXPECTED SALARY by clicking "Apply Now"

(Personal data collected will be treated in the strictest confidence and only for recruitment purposes and remuneration policy is subject to change according to operational needs)

Only shortlisted candidates will be contacted. We are an equal opportunity employer.


Summary
Industry:
Real Estate / Property Management 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
-- 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Central & Western District / Central
Benefits:
--
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