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Employer Ref: 240381
Recruit Ref: L057630350
Posting Date: 2024-04-05
Ngong Ping 360 Limited
Ngong Ping 360 Limited

Ngong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation. Its principle business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides visitors with a wonderful travel experience on a different side of Hong Kong. Candidates with commitment to build a career in the Tourism & Hospitality industry are invited to apply for the following position:

Assistant Retail Operations Manager (Ref : 240381)


  • ŸPropose and implement sales and operating strategies/plan with an aim to achieve the business targets
  • ŸOversee the daily operations of retail frontline and administrations
  • ŸProvide periodic KPI analysis by tracking the sales performance with the Business Intelligence Solution and support the Department Head to execute business strategies
  • Review and develop staff policies, procedures and service delivery standards to maximize the operational efficiency
  • Work closely with Retail Buying Team to execute merchandising tactics aiming at enhancing the sales and customer experience in each shop, including inventory maintenance, visual merchandising, store decoration and signage
  • Responsible for manpower control of all retail shops and execute operational decisions to the team independently
  • Liaise with internal departments and external vendors in all retail aspects to ensure smooth operations and project delivery
  • Perform ad hoc duties if required


  • Degree holder in Business or related discipline
  • Minimum 8 years of relevant retail experience, of which 2 years must at multi-store supervisory position or back office retail operations supervisory role. Candidate with Retail Management Trainee background would be a definite advantage
  • Proficiency in MS Office applications, excellent in Excel and familiar with Retail POS
  • Excellent command of both spoken and written Chinese and English; Mandarin would be a definite advantage
  • ŸStrong business acumen and market sense
  • ŸSelf-motivated and be agile at work
  • Work on public holidays may be required

We offer competitive remuneration packages, fringe benefits including free travel on MTR (spouse and children), discretionary bonus; 5-day work week; general public holidays, comprehensive training and career opportunity to the successful candidate.

Please submit your application addressing the aforementioned position and anticipated salary to, by fax to 21092896 or by mail to Human Resources and Corporate Services Department, 11 Tat Tung Road, Tung Chung, N.T..

The information provided by applicants will be treated in strict confidence and used solely for recruitment purpose. All unsuccessful applicants' information will be destroyed after 12 months.

Travel & Tourism 
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
8 or above 
Outlying Islands / Tung Chung
  • Five-Day Work
  • Performance Bonus
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