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Employer Ref: Customer Care Officer
Recruit Ref: L049571683
Posting Date: 2022-05-02
Non-Profit Making Veterinary Serivces Society Ltd
Non-Profit Making Veterinary Serivces Society Ltd

Hong Kong Non-Profit Making Veterinary Clinic

The Hong Kong Non-Profit making Veterinary Clinic (NPV) is a charitable organization aiming to bring affordable veterinary services to people and animals in need. NPV is one of the busiest vet organizations in Hong Kong with 24 hours vet services provided. We have 6 fully equipped vet clinics with 18 vets and more than 60 vet assistants, providing complete vet services to general public and strays animals.

Our practice is fully computerized and well-equipped with:

  1. 1.5T veterinary MRI
  2. 64 slices equivalent computer tomography system
  3. Full range IDEXX machines
  4. Digital X-Ray, Dental X-Ray
  5. Esoate ultrasound, color doppler
  6. IM3 dental unit/scaler
  7. Anesthetic monitoring equipment
  8. Veterinary endoscopy equipment
  9. Tonometer, slit lamp etc.


Various and interesting case load, attractive package with competitive base salary and performance award, and also full support for CPD.

Customer Care Officer


  •        在NPV醫院大堂,提供高質素客戶服務,解答客戶查詢
  •        聆聽並理解客戶需要,以提供適合的服務安排
  •        提供客戶問題的解決方案,令客戶獲稱心滿意的服務體驗
  •        處理其他臨時分配的職責,如負責診所內收銀櫃台和文件處理工作


  •          DSE以上
  •          成熟有禮,談吐大方,有耐性及友善溝通技巧
  •          人際關係良好、能夠融入團隊工作,具有合作精神
  •          能於壓力環境下工作
  •          輪班工作(包括公眾假期)
  •          具有客戶服務經驗 


  •          五天工作週
  •          勤工獎
  •          加班津貼
  •          特別交通津貼
  •          進修津貼
  •          生日假
  •          婚假
  •          恩恤假
  •          員工折扣
  •          全面醫療及牙科福利
  •          完善在職培訓
  •          良好晉升機會

Association / Organization / Social Service / NGO 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
Yau Tsim Mong District / Prince Edward
  • Birthday Leave
  • Dental Insurance
  • Education Allowance
  • Five-Day Work
  • Marriage Leave
  • Medical Insurance
  • On-the-job training
  • Overtime Pay
  • Paternity Leave
  • Performance Bonus
  • Promotion
  • Staff Discount
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