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Recruit Ref: L059698291
Posting Date: 2025-11-26
Octopus Holdings Limited
Octopus Holdings Limited

Born from Hong Kong's demand for fast, convenient, and reliable payment solutions, Octopus introduced the world's first contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech company has pioneered innovative payment solutions for urban living across four continents. Our Vision To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission Making everyday life easier. Our Values Customer Centricity, Simplicity & Trustworthiness. Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e-commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of Hong Kong’s population, processing around 15 million transactions at more than HK$300 million on average daily. At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here!

Assistant, Consumer Business

Job Responsibilities: 

  • Assist Product Manager to manage Octopus digital products
  • Be customer centric, provide market update and competitive analysis that enables Octopus to stay ahead of competitors
  • Set up, collect and study digital analytic results and make recommendations for continuous optimization 
  • Assist Product Manager to lead, support and implement new, or enhance, existing digital products
  • Coordinate with stakeholders in product design and testing process
  • Create an internal knowledge base to support daily service support and manage on-going changes and updates
  • Monitor customer comments in App Store, Play Store, digital channels and coordinate internally to provide timely feedback
  • Work with cross-functional teams for business requirements and prepare functional specifications on product development and management 
  • Assist Product Manager on project management and vendors management
  • Handle ad-hoc duties as assigned by supervisors

Job Requirements:

  • Bachelor’s degree in computer science / business administration / marketing or equivalent, Digital Studies or Digital Marketing stream is preferred
  • 1-2 years of relevant work experience, fresh graduate is also welcomed
  • Experience in mobile apps / digitals or web projects is a plus
  • Hands-on experience in digital analytic tools and MS Office Applications
  • Good team player and possess good interpersonal, communication and analytical skills 
  • Self-motivated, result-oriented, attentive to details with customer centric mind-set
  • Good command of written and spoken English and Chinese 

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "Apply"

Visit our web site: http://www.octopus.com.hk/

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities.


Summary
Industry:
Information Technology 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
1-2 
Salary(HKD):
-- (Monthly)
Location:
Kwun Tong District / Kowloon Bay
Benefits:
--
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