Key Responsibilities:

• Key Account Management: Develop, maintain, manage, and service key accounts based on the company's ODM/OEM sales business model and strategic planning.

• Sales Target Achievement: Secure profitable orders according to the annual sales plan to hit quarterly and annual sales targets.

• Relationship & Data Analysis: Build strong customer relationships, deliver exceptional service to key accounts, and regularly analyze customer information and sales data.

• Project & Sampling Tracking: Follow up on client projects, quotes, and sample deliveries, ensuring customer needs are met while recording and reporting feedback and suggestions.

• Contract Negotiation: Drive and finalize sales contract negotiations, signing, payments, and related commercial workflows.

• Order Lifecycle Monitoring: Track production, quality inspection, commodity inspection, and customs clearance, promptly resolving issues at any stage.

• Complaint & Service Handling: Manage customer complaints and non-conforming products, provide timely feedback, and maintain excellent pre-sales and post-sales communication.

• Proactive Client Support: Serve clients proactively, respond to diverse requests immediately, and actively assist them in solving core pain points.

• Industry Engagement: Participate in industry associations, training sessions, and exhibitions to analyze market dynamics and identify target clients aligned with company positioning.

• Market Intelligence: Collect and evaluate industry data and client needs to build and maintain robust customer development plans and sales forecasts.

• Management Reporting: Report market conditions regularly to upper management, including competitor updates, client feedback, and overall industry trends.

• Cross-Functional Collaboration: Maintain efficient communication with internal sales and support teams to ensure smooth information flow, providing guidance when necessary.

• Work location in Shenzhen

Job Qualifications:

• Education & Experience: Bachelor’s degree or above. Minimum of 3 years of sales experience in the optical communication components and data centre industry. Overseas study or work background is highly preferred.

• Language Skills: Professional working proficiency in English.

• Account & Channel Management: Proven experience in key account management with strong market development and client prospecting skills. Experience managing distributors is a plus.

• Soft Skills: Outstanding communication and negotiation abilities. High stress tolerance with a strong sense of mission and accountability.

• Teamwork & Drive: Excellent team spirit, highly passionate about sales, strongly goal-oriented, and self-motivated.