Cinderella Media Group Recruit.com.hk
Employer Ref: 4091309/001_156654799100857
Recruit Ref: L0457252947
Posting Date: 2019-08-23
Page Personnel
Page Personnel

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk

Client Services (Call Centre) - Leading Premium Coffee MNC

Our client is a global market leader within the coffee industry with over 30 years of global presence. They are now seeking for a Customer Service Specialist to join their dynamic team.

Client Details

Our client is a global market leader within the coffee industry with over 30 years of global presence. They have operation in over 60 countries and over 12,000 employees worldwide. To cope with their expansion, they are now seeking for a Customer Service Specialist to join their dynamic team.

Description

  • Handling both corporate and premium customers' enquiries via calls, emails, live chat and social media
  • Entering and maintain customer sales order entry processing
  • Handling customer complaints in a professional manner
  • Assist customer's requests regarding on machine issues
  • Assist in any ad hoc tasks as assigned

Profile

  • Excellent command with both written and spoken in English and Chinese
  • At least 1 year experience in call center, preferably from hotel, aviation and luxury industries
  • Strong interest in coffee and client servicing
  • Excellent communication and interpersonal skills
  • Proficient in MS Words, PowerPoint, Excel and Chinese word processing

Job Offer

  • Attractive salary package and bonus scheme
  • Monday to Friday
  • Stable working hours
  • Medical coverage
  • Public holiday
  • Structured training
  • Promising career progression

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Eunice Li on +852 3602 2487.



*** Click here to apply. ***

Summary
Industry:
Employment Agency 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
1-10 
Salary(HKD):
--
Location:
Hong Kong / Hong Kong
Benefits:
  • Bonus for a recruit / new joiner
  • Family Friendly Policy
  • Flexible Working Hours
  • Free Shuttle Bus
  • Housing Allowance
  • Labour / Statutory Holiday
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