Cinderella Media Group Recruit.com.hk
Employer Ref: 4107795/001_157441138852684
Recruit Ref: L0457253589
Posting Date: 2019-11-22
Page Personnel
Page Personnel

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk

Customer Service Supervisor - Insurance Hotline - IIQE I & II

Our client is one of the world's leading insurance company with over 100 years of successful story behind, who specialise in providing General Insurance to both individual and commercial clients. They are now expanding their customer service team and looking for an experienced customer service talents to join and lead their team. If you found yourself passionate in these sector with previous relevant working experience, please don't hesitate. Join them now!

Client Details

Our client is one of the world's leading insurance company with over 100 years of successful story, who specialise in providing General Insurance to both individual and commercial clients. They are now expanding their customer service team and looking for an experienced customer service talents to join and lead their team. If you found yourself passionate in these sector with previous relevant working experience, please don't hesitate. Join them now!

Description

  • Lead a team of 8, including retention officers and outbound sales
  • Maintain customers' relationship and loyalty by evaluating team performance
  • Oversee daily operation and make sure it align with group compliance
  • Monitor service quality
  • Provide training and coaching to the subordinates
  • Conduct monthly service reports

Profile

  • Higher diploma or above
  • Speak fluent English and Mandarin, native Cantonese
  • IIQE paper 1 & 2
  • Minimum 5 years of customer service experience in insurance field
  • With at least 2 years of them in a leadership role
  • Mature and a good team player who can drive the team

Job Offer

  • Attractive salary package with year end double pay
  • Medical and life insurance coverage
  • Annual leave with pay
  • MNC exposure
  • Stable working hours
  • Monday to Friday 9am-6pm





*** Click here to apply. ***

Summary
Industry:
Employment Agency 
Job Category / Function:
Job Position Level:
Senior 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Hong Kong / Hong Kong Island
Benefits:
  • Bank Holiday
  • Birthday Gift
  • Bonus for a recruit / new joiner
  • Family Friendly Policy
  • Flexible Working Hours
  • Free Shuttle Bus
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