Cinderella Media Group Recruit.com.hk
Employer Ref: 4108888/001_157421591186311
Recruit Ref: L0457253575
Posting Date: 2019-11-20
Page Personnel
Page Personnel

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk

Customer Service Supervisor - Reputable Insurance Company

A reputable insurance company is now seeking for a Customer Service Supervisor to join their team and lead their sizeable team. They are seeking for a IIQE 1 and 2 licence holder with solid supervisory experience to join their team.

Client Details

Our client is a leading insurance company providing premium customer service to all their customers. They have over 30 offices across Europe and the APAC region. Due to business expansion, they are now seeking for an experience Customer Service Supervisor to join their team.

Description

  • Supervise a team of 10 people
  • Resolve escalated complaints in a professional manner
  • Lead the team in reaching monthly KPI
  • Handle claim cases when needed
  • Build and maintain strong relationship with customers
  • Assist with ad hoc projects

Profile

  • Minimum 2 years of supervisory experience
  • Previous experience in the insurance industry
  • IIQE 1 and 2 licence holders
  • Good command in both spoken and written English and Mandarin
  • Able to work independently

Job Offer

  • Monday - Friday, 9 am - 6 pm
  • Guaranteed double pay
  • Excellent fringe benefits
  • Leadership exposure
  • Promising career progression





*** Click here to apply. ***

Summary
Industry:
Employment Agency 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Hong Kong / Hong Kong Island
Benefits:
  • Birthday Gift
  • Bonus for a recruit / new joiner
  • Flexible Working Hours
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