Cinderella Media Group
Employer Ref: 4109698/001_157412490467642
Recruit Ref: L0457253565
Posting Date: 2019-11-19
Page Personnel
Page Personnel

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit

Customer Service Team Leader - Leading Insurance Company

A reputable international insurance company with over 100 years of history. They are now expanding their customer service team in Hong Kong and looking for a high potential talent to be the leader of their winning team.

Client Details

Our client is a world-leading insurance company which aim to deliver the highest level customer service to their premium customers. They operate over 40 offices across the globe including APAC region, Europe and Greater China. To cater the rapid growth of their business, they are now hiring a high potential candidate to be the team leader of their dynamic team.


  • Lead and supervise a team of 6-8 people
  • Assist with escalated complaints when needed
  • Handle claim cases in a professional manner
  • Establish a strong relationship with customers to maintain brand loyalty
  • Liaise with internal and external parties to fulfil customer enquiries
  • Assists with ad hoc duties as assigned


  • Minimum 2 years of leadership experience
  • Experience in Insurance company is an advantage
  • Able to work independently under fast pace in a timely manner
  • Detail-oriented, proactive and cheerful
  • IIQE 1, 2, 3 licence holders are highly preferred
  • Good command in both written and spoken English and Cantonese

Job Offer

  • Monday to Friday; 9:00 - 18:00
  • Outstanding salary package
  • Leadership role
  • MNC exposure
  • Regional exposure
  • Career progression

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Yoyo Koo on +852 3602 2435

*** Click here to apply. ***

Employment Agency 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.7 / HKAL 
Total Working Exp:
Hong Kong / Hong Kong
  • Bank Holiday
  • Bonus for a recruit / new joiner
  • Commission
  • Double Pay
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