Key Responsibilities:

• Perform dunning calls to remind delinquent clients on overdue balances
• Monitor loan accounts and carry out appropriate action for delinquent or problematic accounts
• Coordinate with external OCAs to regularly follow up with the outsourced cases
• Handle enquiries on overdue accounts
• 致電並提醒逾期客戶處理有關逾期還款
• 監控貸款帳戶並對拖欠或問題帳戶採取適當的行動
• 與外部催收公司協調，定期跟進案件進度
• 處理逾期帳款的查詢

Requirements:

• Form 5 or above qualification
• Minimum 3 years of relevant experience
• Speaking & writing in both Chinese and English
• Excellent communication skills and ability to work under pressure
• Proactive, diligent, and responsible
• 中五程度或以上學歷
• 3年或以上相關經驗
• 具良好中英文書寫能力
• 具有良好溝通能力，能於壓力下工作
• 積極勤奮，富責任感