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Employer Ref: RTB-06181
Recruit Ref: L0532811930
Posting Date: 2022-06-24
PCCW Solutions Limited
PCCW Solutions Limited

PCCW Solutions, the IT flagship of PCCW Group, is a leading IT services company, a digital transformation and outsourcing partner of choice for clients in all industries across the Pan-Asia region. We adopt cutting-edge technologies to empower clients transform digitally, create business values and success in the ever-changing economic environment. With our global data center coverage and innovative Infinitum™ solutions suite, including Cloud, Advanced Analytics, AI, Digital and IoT solutions, we have digitally transformed businesses across many industries, revolutionizing the way they operate, and transforming customer experiences along the way. Please visit our LinkedIn Career Page:

Quality Assurance Officer

Report to: This Quality Assurance Officer will report to the Lead of Compliance & Quality Assurance (CQA) Team from Hong Kong Headquarter.
Job Overview: The successful candidate will be a member of our CQA team to promote the corporate quality assurance exercises across Hong Kong and Pan-Asia regions.  He/She shall demonstrate enthusiasm, sense of responsibility and attention to details in his/her position.

Responsibilities and Duties:

  • Work with other teams to improve operational and quality assurance processes, and ensure compliance with international quality standards and corporate requirements.
  • Assist in both internal and surveillance audits for various Quality Standards (such as ISO and CMMI).  
  • Collect and analyze quality metrics to generate reports relating to dynamic business needs.
  • Organize the monthly quality meeting and prepare the minutes.
  • Coordinate training activities and perform post-training performance analysis for continuous improvement.
  • Maintain the controlled QMS documents and lead the annual review exercise.
  • Proactively manage quality tasks with stamina on risk-based thinking.
  • Ad hoc duties as assigned.


  • Bachelor’s degree in Business Administration, Quality Management or related disciplines.
  • Minimum 1 year of work experience in Quality Assurance / Quality Control as QA Officer / Assistant with fundamental knowledge on ISO standards (such as ISO 9001 and 20000) and risk management.
  • Knowledge in programming (such as Macro, SQL and Java) is a definite advantage.
  • A self-starter with great attention to details and critical thinking skills to manage multiple tasks.
  • A responsible team player with good inter-personal skills.
  • Good command of both spoken and written English and Chinese is a must.

Interested candidates are encouraged to submit application by email : or via Apply -     

Information Technology 
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
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