About the role

Perfect Professional Adjusters Limited is seeking a dynamic and versatile IT & Marketing Officer/Accounting Officer/Claims Officer to join our team on a full-time basis. This is a unique opportunity to work across multiple functions within our insurance claims operations, based in Admiralty, Central and Western District. This role is pivotal in supporting the seamless integration of our IT systems, marketing initiatives, financial operations and claims processing activities. You will be instrumental in enhancing our operational efficiency and contributing to the delivery of high-quality claims management services to our clients.

Key responsibilities

IT & Marketing Officer

1. Managing and maintaining IT systems and infrastructure to support claims processing operations and ensure continuity of service

2. Developing and implementing marketing strategies and campaigns to promote Perfect Professional Adjusters Limited's services within the insurance sector

3. Coordinating IT system updates and ensuring all software and hardware are functioning optimally

4. Preparing marketing materials and communications that effectively convey company messaging

Claims Officer

1. Processing, reviewing and managing insurance claims with accuracy and attention to detail

2. Liaising with internal teams and external stakeholders to facilitate claims resolution and provide customer support

3. Supporting the efficient administration of claims from initiation through to settlement

Accounting Officer

1. Reconciling accounts and assisting with financial reporting and budgeting processes

2. Maintaining financial records and accounts relating to claims management, ensuring compliance with regulatory requirements

3. Issue cheques, check billings, office payments and client accounts

What we're looking for

To be successful in this role, you should possess the following skills, qualifications and experience:

1. A relevant qualification in Information Technology, Marketing, Accounting or Claims Management, or equivalent professional experience

2. Proven experience in claims processing or insurance operations, with a solid understanding of claims procedures and terminology

3. Strong proficiency in IT systems, including experience with claims management software and standard office applications

4. Demonstrated experience in marketing, including digital marketing, communications and campaign management

5. Sound knowledge of financial administration and accounting principles, with experience in bookkeeping and financial reconciliation

6. Excellent organisational skills with the ability to manage multiple responsibilities simultaneously

7. Strong communication and interpersonal skills to work effectively across departments and with external parties

8. Attention to detail and accuracy in data entry and record-keeping

9. Problem-solving abilities and a proactive approach to identifying operational improvements

What we offer

Perfect Professional Adjusters Limited is committed to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration commensurate with experience and qualifications. Our team benefits from professional development opportunities, ongoing training in insurance claims and IT systems, and the chance to work within a respected and established adjusters' firm. We foster a collaborative culture that values innovation, efficiency and service excellence. We also support flexible working arrangements where possible to promote work-life balance and employee wellbeing.

About us

Perfect Professional Adjusters Limited is a dedicated insurance adjustment firm committed to delivering expert claims management services within the insurance industry. With a strong reputation for professionalism, integrity and technical excellence, we serve as trusted advisors to insurers, brokers and clients throughout the region. Our team is composed of skilled professionals with extensive experience in claims assessment, negotiation and resolution. We are passionate about supporting our clients through complex claims scenarios whilst maintaining the highest standards of service and regulatory compliance. Our values are centred on transparency, expertise and customer-centric solutions.

How to apply

If you meet the above requirements and are interested in this exciting opportunity with Perfect Professional Adjusters Limited, please submit your CV, cover letter and any relevant qualifications to our recruitment team. We welcome applications from candidates who are eager to contribute their skills and experience to our growing organisation. Apply now to be considered for this role.