Prowess Recruitment Consulting Limited

Control Centre Executive - Airport

Recruit Ref: L05195593


Our client is one of the leading companies providing aviation logistics services in Hong Kong, they are looking for professionals in Customer services field to cope with their business growth: 

Main Job Responsibility : 

  • Reporting to the Control Centre Supervisor.
  • You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status 
  • Handling operational communications with other Centres & Gateways 
  • Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required 
  • Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
  • Interfacing with local country Customer Services for network tracing and investigation of service performance issues


  • Diploma holder or equivalent
  • Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
  • Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
  • Good typing skills and familiar with using MS Word and MS Excel
  • Fluent spoken English and Cantonese, Putonghua is preferred
  • Good analytical, telephone manner and customer services skills
  • Willing to work on 24-hour shift duties


Priority Application through our website will be firstly considered and it also enhances our efficiency. For interested candidates, please submit your full resume by filling in the online application / clicking "Apply Now". 

Tel : 852 - 2838 9621

Summary is a job recruitment site for easy job-finding. Thousands of transportation job openings in transportation, shipping and freight forwarding are available on the site. Job-seekers can also select their ideal jobs from education, engineering, property management, hotel and tourism. Fresh graduate with no working experience may apply management trainee or graduate trainee jobs as a first step for their career.
Keywords: customer,service,network,airline,operator

About Prowess Recruitment Consulting Limited

Prowess Recruitment Consulting Limited is a fast growing company and committed to providing recruitment executive research services. To effectively serve clients and candidates, as well as recruiting in specialty markets such as banking services, financial & investment industries, retail services, telecommunications, food service, consumer products and the industrial, medical and service sectors, while maintaining a strong executive recruiting presence in traditional markets such as logistics, human resources and construction. 

Our executive recruitment consultants use their extensive industry knowledge and experience to do more than publicize job openings. We search for and locate the right candidates for our clients and work as consultants throughout the hiring process. 


Tel : 852 - 2838 9621
Fax : 852 - 2838 9620 

Whatsapp / Wechat : 52234521

Company Industry

Employment Agency


  • Bank Holiday
  • Dental Insurance
  • Double Pay
  • Five-Day Work
  • Flexible Working Hours
  • Free Shuttle Bus
  • Life Insurance
  • Medical Insurance
  • On-the-job training
  • Overtime Pay
  • Performance Bonus
  • Promotion
  • Year end bonus
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