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Prowess Recruitment Consulting Limited

Customer Service Representative – Services Centre

Recruit Ref: L04867493

Our Client is a MNC business solution services company, the main business in B2B customer service. They are now seeking the dynamic and strong customer service skills candidates to join their in-house Customer Services Team.

Responsibility :

  • Providing quality customer services to local and oversea clients.
  • Handling the hotline and email boarding services such as sales order  solution, technique enquiries and shipping tracing follow up.
  • Handling the client complaints and as well as to solve the problems.

Requirements: 

  • Diploma or above with 1-5 years’ customer service experience, preferably in hotline, airline, telecommunication or logistics contact center environment.
  • Good spoken & written English and Cantonese. Proficiency in Mandarin is an advantage
  • Customer-focus, open-minded, flexible, logical and systematic thinking.
  • Good interpersonal, communication skills and telephone manner.
  • Good team-spirit and problem solving skills.
  • Able to work under pressure and independent.
  • Good PC knowledge and good typing skills.
  • Willing to take a shift duties (07:30 - 22:30)

Offer :

  • 5 Day's work ( 40-44 hours ), Sunday off and Banking holidays.
  • 14-20K x 13 + KPI bonus, 12 day's annual leave
  • Medical, MPF and well training program for employee

Please visit our website : http://www.prowess.hk/ for more opportunities.  

For interested candidates, please submit your full resume with expected salary in MS Word format to us through the above email.  

 

Tel : 852 - 2838 9621 / 852- 52234521 

Email : jobs@prowess.hk 

Summary

Recruit.com.hk is an online job search web-site that caters job applicants for their job-hunting needs. Various job categories including customer services, administration and secretary are available. Explore more job listings in other fields including marketing, building and architecture, engineering, merchandising and purchasing. Utilize our advance search engine to search entire job category on our site to get more jobs.
Keywords: customer,service,telemarketer,enquirer,hotline

About Prowess Recruitment Consulting Limited

Prowess Recruitment Consulting Limited is a fast growing company and committed to providing recruitment executive research services. To effectively serve clients and candidates, as well as recruiting in specialty markets such as banking services, financial & investment industries, retail services, telecommunications, food service, consumer products and the industrial, medical and service sectors, while maintaining a strong executive recruiting presence in traditional markets such as logistics, human resources and construction. 

Our executive recruitment consultants use their extensive industry knowledge and experience to do more than publicize job openings. We search for and locate the right candidates for our clients and work as consultants throughout the hiring process. 

PLEASE VISIT OUR WEBSITE AT:http://www.prowess.hk

Tel : 852 - 2838 9621
Fax : 852 - 2838 9620 
Email: jobs@prowess.hk

Company Industry

Employment Agency

Benefits

  • Double Pay
  • Five-Day Work
  • Free Shuttle Bus
  • On-the-job training
  • Overtime Pay
  • Promotion
  • Year end bonus
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