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Prowess Recruitment Consulting Limited

Overnight shift Customer Service Representative – Logistic Call Centre

Recruit Ref: L05500078

Our Client is an MNC Logistics Solution services provider, they are now seeking dynamic and strong customer service skills candidates to join their Global Services Team.

Responsibility :

Providing quality customer services to corporate clients

Handling the hotline and online services such as service order solution advice, delivery service enquiries and tracing services

Handling client complaints and as well as to solve the problems

Responsible for monthly KPI reports and filling  

 

Requirements: 

Diploma or above 

With 2-5 years’ customer service experience, preferably in hotline, airline, telecommunication or logistics contact center environment

Good spoken & written English and Cantonese. Proficiency in Mandarin is an advantage

Customer-focus, open-minded, flexible, logical and systematic thinking

Good interpersonal, communication skills and telephone manner

Good team spirit and problem-solving skills

Able to work under pressure and independent

Good PC knowledge and good typing skills

Willing to work on overnight shift duties

Summary

Recruit.com.hk is an online job search web-site that caters job applicants for their job-hunting needs. Various job categories including customer services, administration and secretary are available. Explore more job listings in other fields including marketing, building and architecture, engineering, merchandising and purchasing. Utilize our advance search engine to search entire job category on our site to get more jobs.

About Prowess Recruitment Consulting Limited

Prowess Recruitment Consulting Limited is a fast growing company and committed to providing recruitment executive research services. To effectively serve clients and candidates, as well as recruiting in specialty markets such as banking services, financial & investment industries, retail services, telecommunications, food service, consumer products and the industrial, medical and service sectors, while maintaining a strong executive recruiting presence in traditional markets such as logistics, human resources and construction. 

Our executive recruitment consultants use their extensive industry knowledge and experience to do more than publicize job openings. We search for and locate the right candidates for our clients and work as consultants throughout the hiring process. 

PLEASE VISIT OUR WEBSITE AT:http://www.prowess.hk

Tel : 852 - 2838 9621
Mobile : 852 - 9149 3008

Email: jobs@prowess.hk

For interested candidates, please submit your full resume with expected salary in MS Word format to us through the above email.

Company Industry

Employment Agency

Benefits

  • Bank Holiday
  • Dental Insurance
  • Double Pay
  • Family Friendly Policy
  • Five-Day Work
  • Life Insurance
  • Medical Insurance
  • On-the-job training
  • Overtime Pay
  • Paternity Leave
  • Performance Bonus
  • Promotion
  • Year end bonus
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