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Prowess Recruitment Consulting Limited

Service Analyst Officer - IT Infrastructure

Recruit Ref: L048674100

Our client is a global forwarder and they are looking for IT Infrastructure Analyst working experience candidates, they are offer 5 day's work, 13 monthly salary, year-end bonus, medical, annual leave and medical scheme cover with clear career path for right candidates and it is looking for Service Analyst Officer to join its energetic team.   

The right candidate will be reporting to the Customer Service Team Manager, you will be responsible for providing technical support in IT infrastructure to ensure the functionality and accessibility in Hong Kong region office and clients office.


  • Provide support and ensure the functionality and accessibility of all IT infrastructure.
  • Ensure the compliance and implement IT security controls as according to all kinds of the policies and standards.
  • To expansion of telecom infrastructure (LAN, WAN, WLAN, telephony), server (Wintel and Linux) to handle increasing business and an expanding user base within the context of relevant the company policies and procedures.
  • Handling the server, telecommunication, PC and other peripherals such as scanners, printers and computers.
  • Install and update all anti-virus software (including the installation of operation systems and other software).
  • Respond to the problems raised from Help Desk for local office and client’s user support.
  • Prepare technical documentations and provide onsite support at client’s offices (required in non-office hour).


  • Degree holder in Information Services or related disciplines.
  • 3 – 10 years relevant experience in a technical support role, experience in logistics, transportation industry or multinational companies is preferred.
  • Certificate holder of CCNP or MCSE is advantage.  
  • Strong experience in managing/deploying telecommunication infrastructure include networking, telephony system and network security.
  • Hands-on experience in managing/deploying Windows, Linux OS and applications, Microsoft Office products.
  • Strong communication and interpersonal skills with IT project management.
  • Good command of spoken and written Business English and Chinese 



Priority Application through our website will be firstly considered and it also enhances our efficiency. For interested candidates, please send your resume to You can attach other document, certificate and reference letter through email to us. 

Whatsapp : 52234521

Tel :2838 9621

Fax:2838 9620

Summary is part of a regional recruitment portal with job advertisement services. The broad directory of career opportunities has the latest information technology jobs in system support, technical consulting, IT technical support and technical writing. There are other jobs in the airline, manufacturing and sales among thousands jobs in the site. Additional to job search service, job-seekers may read articles on writing cover letters in tools and tips , as well as post resumes online to apply for their favorite jobs.
Keywords: Infrastructure,Service,Analyst,It,Support

About Prowess Recruitment Consulting Limited

Prowess Recruitment Consulting Limited is a fast growing company and committed to providing recruitment executive research services. To effectively serve clients and candidates, as well as recruiting in specialty markets such as banking services, financial & investment industries, retail services, telecommunications, food service, consumer products and the industrial, medical and service sectors, while maintaining a strong executive recruiting presence in traditional markets such as logistics, human resources and construction. 

Our executive recruitment consultants use their extensive industry knowledge and experience to do more than publicize job openings. We search for and locate the right candidates for our clients and work as consultants throughout the hiring process. 


Tel : 852 - 2838 9621
Fax : 852 - 2838 9620 

Company Industry

Employment Agency


  • Dental Insurance
  • Double Pay
  • Five-Day Work
  • Flexible Working Hours
  • Medical Insurance
  • Overtime Pay
  • Performance Bonus
  • Promotion
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