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Recruit Ref: L04912190
Posting Date: 2021-04-29
Quantium Solutions (Hong Kong) Limited
Quantium Solutions (Hong Kong) Limited

Quantium Solutions, a member of Singapore Post Group of Companies, specialises in e-commerce logistics and fulfilment services to businesses within the Asia Pacific region. With our aggressive expansion plan in North Asia, we are now recruiting a seasoned professional with strong passion to join us.

For more details, please visit our website at http://www.quantiumsolutions.com/

Customer Service Executive

Responsibilities:

  • Take ownership of customer issues and follow through problems to solutions;
  • Responsible for customer retention and relationship building with customers;
  • Assess customers’ needs and collaborate with other counterpart to provide quality service;
  • Support operation excel data entry;  
  • Closely work with Operations, Sales and other counterpart for service enhancement;
  • Assist in ad-hoc project when required;

Requirements:

  • Bachelor’s degree or equivalent in business, logistics or related disciplines;
  • Possess 2 years’ experience in customer service field,
  • Proactive, customer-oriented with strong interpersonal and problem-solving skills;
  • Proficiency in MS Word, Excel and Power Point;
  • Good communication in both written and verbal English, Chinese and Mandarin;
  • Candidate with more experience will be consider as Senior Customer Service Executive
  • Immediately available is highly preferred.  

We offer attractive remuneration package including medical insurance, life insurance, dental and other fringe benefits to the right candidate. Interested parties please send your full resume with date of availability, present and expected salaries to cr.hrhk@quantiumsolutions.com.


Summary
Industry:
Logistics 
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Bachelor 
Total Working Exp:
2 
Salary(HKD):
--
Location:
Wong Tai Sin District
Benefits:
  • Dental Insurance
  • Double Pay
  • Free Shuttle Bus
  • Life Insurance
  • Medical Insurance
  • Overtime Pay
  • Performance Bonus
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