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Recruit Ref: L05766646
Posting Date: 2024-06-11
Regal Hotels International
Regal Hotels International

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages twenty-two hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

Under Regal’s portfolio, there are eleven hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, iclub Fortress Hill Hotel, iclub Ma Tau Wai Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel and Regal Kangbo Hotel & Residence in Dezhou, Regal Airport Hotel, Xi’an in Xi’an and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. Five separate hotels will be opened within the next few years in London, Hong Kong and major cities in Mainland China including Chengdu, Jiangmen and Kunshan.

Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.



We invite applications for the following position:

IT Support

Responsibilities

  • Provide helpdesk, remote and onsite support of IT systems, including the handling of the incident reported from users and undertake the daily support of IT systems in hotel environment
  • Perform first tier problem solving and escalation to senior if required
  • Install software to PC and/or related equipment
  • On-job training will be provided
  • Assist in performing any other IT duties as assigned by supervisors.

Requirements

  • Certificate or Diploma in Information Technology, Computer Science or related disciplines
  • At least 1 year’s working experience in technical support role (hardware & software)
  • Good Command of spoken and written English and Chinese
  • Shift duty is required and overnight only for urgent case
  • Fresh graduates and candidates with less experience will also be considered

 


Summary
Industry:
Hotel / Hospitality 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time 
Min. Edu. Level Req:
-- 
Minimum QF Level attained:
-- 
Total Working Exp:
1-4 
Salary(HKD):
--
Location:
Wanchai District / Causeway Bay
Benefits:
  • Five-Day Work
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