Rentokil Initial provides services that protect people and enhance lives.

We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.

• Rentokil is the world’s leading commercial pest control services provider.

• Initial is the world’s leading commercial hygiene services provider.

• Ambius is the world’s leading commercial provider of plants and scenting.

Driven by customer-centric innovation, our pest control solutions combine preventive and reactive strategies to enhance the protection of your business through a consistent, ongoing pest management program.

Our local service teams based in over 1,800 branches across the world cover over 90% of global GDP in 92 of the world’s 100 largest cities across North America, Europe, UK & Rest of World, Asia and the Pacific. Operating in over 90 countries, approximately 90% of our revenues are derived from outside the UK. We have been present in Hong Kong for 60 Years and are the industry leaders in Pest Control.

Responsibilities:

• Manage day-to-day operations, including field-based execution with the service team, and drive staff performance to maximize sales, productivity, and manpower efficiency.

• Support expense management to ensure profitability in accordance with financial objectives.

• Handle customer inquiries, requests, and complaints professionally.

• Establish and maintain strong relationships with customers through regular visits.

• Monitor and report on KPIs to assess operational efficiency.

• Coach, motivate, and develop team members to encourage collaboration and recognize strong performance.

• Oversee manpower scheduling to ensure high-quality service delivery.

• Collaborate with other departments to ensure seamless operational integration and effective problem resolution.

Requirements:

• Higher Diploma with at least 5 years of management experience, preferably in the pest control/Cleaning service or F&B industry.

• Minimum 3 years of hands-on operations experience is required.

• Strong time management and prioritization skills in a fast-paced environment.

• Excellent problem-solving and communication skills with the ability to work independently.

• Self-motivated, detail-oriented, and well-organized.

• Proven leadership skills and team management experience.

• Proficiency in spoken and written English and Chinese.

• Proficient in MS Office (Word, Excel, and PowerPoint).

Are you interested? Here's what you can expect when you join us

• Competitive salary package and 13-month salary.

• 5-6 day work week with flexible working hours.

• Paid public holidays, annual leave, and marital leave.

• Comprehensive medical and dental insurance (including Chinese medicine and acupuncture).

• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services).

• Offer learning & development and Training program.

• Excellent promotion opportunities and company culture.

• Excellent company culture.

• Staff recognition awards.