Location: Hong Kong/China

Compensation:

Monthly Base Salary: TBD  (or equivalent local package)
Performance Bonus: Additional bonus according to company policy
Other Allowances and Benefits: According to company policy

About the Role:

We are seeking a motivated and business-oriented In-house ERP & CRM Consultant to support the implementation and continuous development of Microsoft Dynamics 365 Sales, Customer Service, and Business Central across our Asia-Pacific organization.
This position offers a unique opportunity to play a key role in a major digital transformation project, working closely with business users, management, and external implementation partners to optimize processes and improve operational efficiency.

Qualifications:

Bachelor's degree in IT, Computer Science, Engineering, Business Administration, Finance, or related disciplines.
Experience with Microsoft Dynamics 365 Sales, Customer Service (CRM), and/or Business Central (ERP).
Good understanding of business processes and system implementation projects.
Fluent Chinese; English communication skills preferred.

Key Competencies:

Strong communication and stakeholder management skills.
Analytical thinking and problem-solving abilities.
Ability to work independently and take ownership of tasks.
Proactive, organized, and service-oriented mindset.

Responsibilities:

Support the implementation and rollout of Microsoft Dynamics 365 CRM and Business Central in cooperation with the external implementation partner.
Act as the primary contact for users regarding ERP and CRM system support and enhancements.
Gather business requirements and coordinate solutions with the implementation partner.
Support system administration, user management, testing, training, and documentation.
Identify opportunities for process improvement and continuous system development.