Recruit Ref: L05261612
Posting Date: 2021-09-20
Securitas Security Services (Hong Kong) Limited
Securitas Security Services (Hong Kong) Limited

Securitas is a global knowledge leader in security. From a broad range of services of specialized guarding, technology solutions and consulting and investigations, we customize offerings that are suited to the individual customer’s needs, in order to deliver the most effective security solutions. Everywhere from small stores to airports, our 370,000 employees are making a difference.
For more details, please visit our website at


To support the business expansion, you are invited to join as a strategic partner in our team.

Control Room Officer / 控制室主任

Job Descriptions

  • Support Control Room daily operation
  • Maintain and update the attendance system of front-line security staff
  • Provide high quality support for both internal and external customers
  • Monitor electronic security system to deter and protect against all hidden threats
  • Initiate and coordinate alarm response activities upon detection of hidden threats
  • Input and retrieve data utilizing security management system
  • Handle emergency calls from clients
  • Protect organizations’ personnel and assets through surveillance systems and monitoring devices
  • Any other ad-hoc duties assigned by supervisor


Job Requirements

  • Holder of valid Security Personnel Permit and QAS certificate
  • 1 year working experience in security or customer services field
  • Good command of English and Cantonese
  • Good interpersonal and communication skills
  • 6 days per week and 9 hours per shift



  • 維持控制室日常操作
  • 維護和更新保安人員考勤系統
  • 提供高質量的客戶服務
  • 監控電子安全系統以阻止和防範所有隱藏的威脅
  • 處理來自客戶的緊急呼叫
  • 通過監控系統和監控設備保護客戶人員及資產安全
  • 主管分配的任何其他職責



  • 持有有效的保安人員許可證和 QAS 證書
  • 1 年保安行業或客戶服務的工作經驗
  • 良好英語和粵語
  • 良好的人際關係和溝通技巧
  • 需輪班工作,每週 6 天,每班 9 小時

Security / Fire / Electronic Access Controls 
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.5 / HKCEE 
Total Working Exp:
Sham Shui Po District / Cheung Sha Wan
  • Birthday Leave
  • Dental Insurance
  • Gratuity
  • Labour / Statutory Holiday
  • Life Insurance
  • Marriage Leave
  • Medical Insurance
  • On-the-job training Hong Kong is a user-friendly online recruitment system for hiring workers. Users can search for jobs in the real estate industry like property managing, property consulting, and other real-estate jobs. Explore other jobs in auditing, advertising, banking, and retail. Adding to the job advice section in the site, job-seekers can view pages for career information, fitness articles, company profile and celebrities' work life.
Keywords: control room,customer services,security
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