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Recruit Ref: L05261622
Posting Date: 2021-09-28
Securitas Security Services (Hong Kong) Limited
Securitas Security Services (Hong Kong) Limited

Securitas is a global knowledge leader in security. From a broad range of services of specialized guarding, technology solutions and consulting and investigations, we customize offerings that are suited to the individual customer’s needs, in order to deliver the most effective security solutions. Everywhere from small stores to airports, our 370,000 employees are making a difference.
For more details, please visit our website at


To support the business expansion, you are invited to join as a strategic partner in our team.

Senior Operations Manager

The Senior Operations Manager is responsible for managing the operational and service delivery matters of a division of Guarding Services.

Main Responsibilities:

• Support the Company to achieve the annual budget of Guarding Services and other business objectives;

• Build and maintain profitable partnerships with key stakeholders Account manage all customers of the divisions he or she is responsible for;

• Lead all Operations Officers and Schedulers under his/her command to achieve the operational management objectives of his or her division;

• Ensure delivery of high quality services to customers and relationship management with the customers;

• Get to know the customers and offer effective solutions to satisfy their security needs;

• Handle customer complaint;

• Plan and organise the recruitment and deployment of manpower;

• Monitor the scheduling of manpower resources to ensure they are deployed in a cost effective manner;

• Manage all frontline staff in his or her division and be responsible for all staff related matters;

• Set up and execute a training plan for frontline officers, Operations Officers and Schedulers;

• Effectively retain staff with good performance record and management of staff turnover;

• Monitor frontline security team to ensure smooth operations and compliance with all relevant company policies, procedures and regulations;

• Analyze and evaluate the security risks, formulate security contingency plans and perform drills

Requirements :

• Diploma holder or above, degree holder is preferable or any equivalent academic qualification

• At least 10 years experience in leadership experience in security environment, or with at least 5 years in a managerial position in Security Force of sizable organizations /disciplinary force

• Holder of valid Security Personnel Permit and QAS certificate

• Good knowledge in computer literacy including Microsoft Office and Chinese word processing;

• Good command of both written and spoken English and Chinese.

• Driving license is required

Interested applicants are invited to apply online with a detail resume including present and expected salary or send your application to : 

Email –

Security / Fire / Electronic Access Controls 
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
Sham Shui Po District / Cheung Sha Wan
  • Birthday Leave
  • Labour / Statutory Holiday
  • Medical Insurance
  • On-the-job training
  • Performance Bonus
  • Promotion
  • Staff Discount
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