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Recruit Ref: L05622759
Posting Date: 2023-02-06
ShinePlus Technology (Hong Kong ) Ltd
ShinePlus Technology (Hong Kong ) Ltd

ShinePlus is a fast-growing IT solution and service provider specializing in E-commerce platform that help enterprises succeeds in discovering, understanding, selling and retaining their customers. Our company is a software company which adopts leading edge software and cloud technology providing that our working environment encourages you to contribute your innovative ideas with lots of opportunities to implement your ideas. ShinePlus has many years of experience to provide System Implementation and Ongoing System Maintenance Services for the Government.

For more details, please visit To cope with our expanding pace, we are now inviting enthusiastic and proficient candidates to join our team. The candidate must be eager to participate in projects and conduct research and development to develop an innovative software solution.

Customer Service Associate / Customer Service Executive (Shift and Non Shift)

Job Highlights :

★ Handle customers’ enquiries via different channels

★ Provide quality services to customer

★ Fresh graduate is welcomed

★ 5-day work


Key Responsibilities :

  • Handle customers’ inquiries and complaints via call and email in an efficient and professional manner ;
  • Provide proactive follow up and quality services ;
  • Work closely with all parties to ensure effective service to customers ;
  • Support ad hoc projects to ensure the team runs smoothly ;
  • Shift duty between 10:00 – 20:00 (45 working hours per week, including weekends & public holidays) ;
  • Non- shift duty between 09:00 – 18:30 (Monday - Friday).


Requirements :

  • HKCEE / HKDSE or above ;
  • A good team player and desire to work in a team-oriented environment ;
  • Detailed-minded, positive thinking and willing to work under pressure ;
  • Proficiency in both English and Chinese (Cantonese & Mandarin) ;
  • Candidates with more experience will be considered as Customer Service Executive.


Competitive remuneration package will be offered to the right candidate. Interested parties please send your full resume with CURRENT and EXPECTED SALARY by e-mail : or clicking on the 【  Apply now 】 button.

(Data collected would be used for recruitment purpose only.) 

Information Technology 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
Total Working Exp:
-- (Monthly)
Eastern District / North Point
  • Five-Day Work
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