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Recruit Ref: L0496421406
Posting Date: 2022-07-27
SIRIUS Partners Limited
SIRIUS Partners Limited

SIRIUS Partner Group is a Asia Pacific regional advisory group. Our services include: intellectual capital, technology consulting, digital transformation, executive search, market competitor analysis, big data analysis and much more.
Founded in 2009 in Hong Kong SAR, SIRIUS Partners Group “SPG” have on-shore offices located in Hong Kong SAR and China PRC, and affiliates in Australia, India, Japan and Singapore.

Our clients include some the world’s most prestigious investment banks, asset managers, hedge funds, accounting, financial technology and trading firms.

At SIRIUS Partner Group we are dedicated to the pursuit of excellence: achieving innovative, efficient and strategic solutions for both clients and candidates is the core aim of our business. We believe strongly in maintaining the highest levels of confidentiality, trust and integrity within our industry.

SIRIUS Partner Group consist of SP Advisory Limited, SP Consulting Limited, Sirius Partners Limited.

For more information visit our company website www.siriusp.com.

Officer / Senior Officer (Credit Card) - Top Financial Institution, HK$17K-HK$30K/Month

Job Highlights

  • Top Financial Institution, Listed Company
  • No selling, Credit card
  • Fraud prevention, Cyber Security

Job Description

  • Our client a top financial institution is currently seeking Officer / Senior Officer to support their Credit Card team.

Roles and Responsibilities:

  • Handle lost/stolen card reported by customer
  • Monitor suspicious transaction alerts generated from real time monitoring systems and follow up on suspected and confirmed credit card fraud cases
  • Execute fraud prevention measures including but not limited to transaction confirmation and account suspension
  • Identify suspicious fraud trends on cyber security and major system attack in accordance with latest instructions.
  • Conduct fraud data and report analysis
  • Assist in user acceptance tests and ensure the reliability of the related systems

Requirements:

  • Secondary level or above
  • Proficient in Microsoft software (Word, Excel, PowerPoint) and Chinese word processing
  • Customer-oriented with excellent interpersonal, communications, presentation skills and ability to work independently
  • 2 years' customer service or call centre experience in banking/finance industry, preferably in credit card operations
  • Shift duty required
  • Good command of both spoken and written English and Chinese
  • Candidates with less experience will be considered for officer

Benefits:

  • Night shift allowance
  • 17 days annual leave
  • Medical and Term Life insurance
  • On-job training provided

Interested candidates kindly forward your CV to hr@sirius-partners.com


Summary
Industry:
Banking / Finance / Securities / Investments 
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
2 or above 
Salary(HKD):
--
Benefits:
--
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