Recruit Ref: L0526173
Posting Date: 2021-09-22
Soundbrenner Limited
Soundbrenner Limited

Over 1 billion people have tried learning an instrument and failed. More than 90% of people who start playing music give up in less than a year. Enter Soundbrenner. By combining wearables with great software, Soundbrenner creates a music practice experience that is fun and rewarding, allowing anyone to learn and master any instrument. We make music practice addictive.

To date we shipped over 100,000 wearables and are in music stores in over 40 countries. Our mobile apps are used by over 600,000 musicians every month. We're headquartered in Hong Kong and operate an additional office in Berlin. While we are proud of the progress we made so far, we still consider ourselves to be at the very beginning of what is to come.

Operations Intern

Job Summary/Purposes

This is a unique opportunity for a highly motivated individual. As operations intern at Soundbrenner, you will get to see how a modern tech startup operates from the inside. You’ll interact with areas around finance, logistics, manufacturing, supply chain management, office management, HR and customer support and hence get to know a wide variety of areas. As part of a small team, you’ll be able to take over real responsibility and experience a steep learning curve.

Responsibilities

  • Co-ordinate with shipping and logistic partners to arrange for order shipments
  • Handle daily customer inquiries via emails and social media platforms (e.g. about order delivery, return management, etc.)
  • Manage order processing cycle with other departments
  • Support daily operations and office management
  • Prepare financial reports for managerial use
  • Any ad hoc duties as assigned

Requirements:

  • Relevant experience and degrees are great and appreciated. However, above all we are looking for someone who is smart, hard-working and able to figure new things out quickly
  • Previous customer service working experience
  • Effective customer handling and problem solving skills
  • Good telephone manner, customer-orientated, inter-personal skills & serving attitude
  • Good command of both written and spoken English
  • Speedy and accurate typing skills
  • Immediate availably is highly preferred.

What we’re looking for:

  • Attention to details
  • Well organized
  • Tech-savvy
  • Team player with strong sense of responsibilities
  • Work independently
  • Enjoy solving problems

The work we do at Soundbrenner has the potential to touch the life of every single musician on the planet. We love music and working on something that matters inspires us to give our best every single day.  If you are like us and you have a passion for great design, technology and hardware. At Soundbrenner you get the chance to make this passion your job. Working for a hardware company you get to witness the miracles of making something out of nothing and holding your own product in your hand.

Interested parties please send your detailed curriculum vitae together with current and expected salary to jonathan@soundbrenner.com.


Summary
Industry:
Wholesale & Retail 
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Bachelor 
Total Working Exp:
-- 
Salary(HKD):
--
Benefits:
--
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Keywords: operations
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